How to spot a bad boss before it's too late

Although the six week build up to the Christmas holiday can be quieter in terms of clients starting recruiting – setting next year’s budgets & forecasts seems to take priority – there is always something going on. For us it’s a good time to start research on an assignment, for candidates it’s a good time to brush up the CV for when the market kicks off again in January.

However, your career isn’t all down to your CV. There is the human element to it as well. You’re leaving people who you might have known for a number of years or quite possibly even for decades and potentially moving to a company where you know no-one.

That’s scary. As can be the interview process, but providing that you’ve prepared it should go smoothly. On the day of your interview, you have answered all their questions and then there's that inevitable moment: do you have any questions for us? This is your moment to find out whether you want the job and, in particular, what kind of person your putative boss might be. After all, you might be working for them for decades. Now is the time to ask a few questions that will reveal his or her true colours?

1. Of all the people who have worked for you, who are you proudest of - and why? You want to work for someone who will help you grow, develop and advance. If this boss hasn't helped people progress, this could indicate a fear of rivals -- in which case, you'll be held back. It may also suggest that no significant mentoring or coaching will occur, in which case: what, apart from salary, will you gain from the position? On the other hand, if the director/manager can cite a number of people who've gone on to a wide range of opportunities, you could be onto a winner.

2. Can you describe a disagreement within the project, job or department and how it was resolved? All healthy departments argue: that’s how organisations think. If there's no debate, there's no thinking. What you want to glean from the answer is whether there is a professional level of confidence around healthy disagreement. If there isn't, then your own views won't be welcome -- a sure sign that politics trump intelligence. Probably best to pass on this job.

3. Are there formal opportunities to mentor or coach rising stars in the firm? If you can't be a mentor, it's highly likely you won't get one either. Many job candidates hesitate to ask if they'll get mentoring or coaching (they think it looks weak), so this can be a good way to find out without appearing to ask.

4. What did the last person in this position go onto do - and what were they like? The background to a vacant position is always interesting. If the past incumbent left under a cloud, some of that opprobrium may attach to the position - in which case, beware. If they've advanced inside the firm, it means you could too. If no one really knows - they're lying and you should have a serious rethink. It's helpful to know how the job was done before, if only because it is far easier to follow someone who is different; if they're too similar, you may find it difficult to assert your own identity.

5. How far have the expectations and requirements of the position changed since it was first created? If it hasn't changed at all, there's a high likelihood that this is a pretty stable - but possibly rigid - organisation. Whether that is to your taste or not is a personal choice. But you want to know before you go any further whether you're jumping into a torrid or a stagnant pond.

By asking these questions you will almost certainly be asking questions that most candidates won’t, and questions that will quite probably surprise the interviewer. None of these questions will get you into trouble - but they may stop you jumping into it.

As ever we’re keen to hear from you, let us know your thoughts at blog@chestertongray.com or tweet us at @chestertongray

Three habits of effective leaders

It doesn’t matter how old you are or what industry you work in, but over the years the chances are that you will have worked with and for many bosses/leaders/managers, some of whom were awful and had possibly been promoted above their ability, whilst others appear to have taken to leadership like a duck to water. There are natural leaders, but many, if not most, have to work at it and are given ‘management training’ or simply work out from previous experiences of past managers the good and bad of leadership.

Which begs the question; Are you a leader? It doesn’t matter if you’re a Director or a Graduate entry-level employee, leadership is an essential skill that can propel you and your career to bigger, better things. There are countless books and on-line forums dedicated to the subject, but here are a few of our thoughts.

What are three habits a competent leader practices regularly?
The first habit is asking different questions. This is about expanding your curiosity. The second habit is taking multiple perspectives. This habit is about listening well and understanding the perspectives of others. The third habit is looking at systems, and that one reminds us that while the human brain likes to break things down into manageable parts, it is the unwieldy combination of those unmanageable systems that opens us up to new possibilities.

Do even the best leaders make mistakes?
Yes of course. They'll get mad and make mistakes, and sometimes they won't even recognise that they've done that. But the best leaders, like entrepreneurs, never stop learning, never become so arrogant or complacent that they stop believing they have room to grow. John F. Kennedy wrote that "leadership and learning are indispensable to each other." The good leaders (almost) never forget this.

What else separates great leaders from everyone else?
They create environments where people can thrive. We all have the experience of people who make us feel small and less capable than our colleagues versus those who make us more capable in their presence than we are without them. Good leaders remember that their perspective isn't the only truth, and they welcome entire human beings into the workplace -- inconvenient emotions, vague hunches, thoughtless mistakes and all.

If I want to become more of a leader today, how should I start?
Believe that you can change and begin to look for the ways you might need to by asking for feedback from others. Forgive yourself for your limitations (rather than denying them or beating yourself up about them), and then seek to grow beyond the way you understand the world today.

Nothing above is groundbreaking or revolutionary but hopefully a few common sense thoughts.

As ever we’re keen to hear from you, let us know your thoughts at blog@chestertongray.com or tweet us at @chestertongray

Office presents; tricky but not impossible.

Now that Black Friday and Cyber Monday are behind us, holiday shopping season is officially underway. And for office workers, that includes shopping for colleagues and bosses. But buying gifts for them can be as much of an etiquette minefield as the annual holiday party. Give the wrong gift, and you can derail your career before New Year's. Give the right one, and you'll start 2013 off right.

Here are 7 brief tips which we hope can help you:

Don't blow your budget

It's all too easy to want to impress your boss and colleagues with expensive presents, but this may send the message that you're trying to buy their loyalty. If there is no agreed upon budget, spend less rather than more. An office holiday gift is meant to be a token of appreciation rather than a large holiday gift from Santa, not only will your gift be seen as more tasteful, your credit card will thank you.

Do make thoughtful choices

While your gift to your colleague won't be as personal as to your spouse or parent, show that you know something about the person. If you don't know them particularly well then choose something he or she can use at work, such as a quality pen, a stylish organizer, or an iPad or eReader cover. Gift or music vouchers or sports tickets are safe options. By and large it’s probably best to avoid bottles of booze or spa treatments (the first is risky if the person doesn't drink, the latter could send a mixed message)!!

Give gifts away from the office

If you're only giving gifts to a few select people (and not the entire staff) then you should consider doing it at lunch. However, if you're playing Santa to all, make sure the gifts are equal in value, particularly if staff members are at equal levels on the corporate ladder. You shouldn't give more to one than the other because inevitably they will compare.

Always give your PA something

Again, a small token is still fine - but always give something. It's a nice holiday gesture to show your gratitude to someone who supports you and shows loyalty throughout the year. Even if this person is new, it's still appropriate and can work wonders for the forthcoming year.

Think about joining forces

If you're not sure whether it's appropriate to get your boss a gift, consider organising a group one. By doing so it looks less self-serving and with joint funds you'll be able to give him or her a nicer gift without breaking your budget.

Remember to say ‘Thank you’

It always seems to happen that someone is caught off guard by a gift from someone they didn't buy for. Don't panic - simply give back your gratitude. It is not mandatory to reciprocate, but it is essential to accept the gift with a genuine smile on your face and say something such as, “Thank you so much for thinking of me”.

Just say no to gag gifts

Ok, we all like a joke and a laugh to lighten the working atmosphere, but anything that can be seen as possibly offensive has no place in an office environment. Save the gag gifts for very close family and friends. Unless your office is hosting a white elephant exchange where the premise is to give a silly gift, opt for tasteful over tacky.

Those few thoughts should give you plenty of time to prepare and come up with the perfect gift for your colleague(s).

As ever, the team can be contacted at www.chestertongray.com

Planning ahead; re-writing your CV

The traditional Christmas shut down is now about 5.5 weeks away and after a quiet December the jobs market has historically always picked up in early January. The drivers behind this are two-fold; firstly many companies are now in new financial years and therefore have new budgets to spend and secondly the Christmas period has always been a time when many candidates reflect upon their careers and aspirations resulting in a surge of activity in the New Year.

As a candidate you can wait until your frustrations kick in once you are back at work and update your CV then, you can do it over the holiday period, though I feel sure that there will be too many other distractions and it will be put aside or you can start planning to get ahead of the game now, re-write it and get it out to all the search firms or recruitment companies that you’ve used in the past.

CV’s are marketing documents, so you want yours to portray you in the best light possible. Of course you will read it, re-read it, ask your friends and former housemate, the one with a double first in English, to read it and give their comments on it. I suspect that you will tweak the format until it's just perfect, but the chances are you're still probably making some - if not all - of these errors.

1. Your CV reads like a job description. True, there are similarities, but there are also distinct differences. If you write, "Responsible for sales in the Midlands" that tells me nothing about what you accomplished. It tells me and prospective employers what you should have done, but not what you actually did.

2. There are no numbers on your CV. Numbers bridge corporate cultures. If you write, "Increased revenue," that's a good thing. If you write, "Increased revenue by 25 percent over a three-year period," then that tells us a lot more about what you did. How many people did you supervise? How big was the budget you managed? By what percent did you increase efficiency? How many clients did you have? This tells us so much more and means that your CV will stand out from all those others sitting in the pile.

3. Your formatting only works on your computer. Not everyone uses the same word processing program that you do, meaning your formatting may not translate. Bullet points disappear. Tabs get shifted. Check how your resume appears in Microsoft Word, Open Office, Google Docs and any other common program before you email it. Formatting problems make you look sloppy even if your resume was perfect when you hit send. The other issue is that many companies now use CV scanning systems, which have problems reading boxes on CV’s: keep it text driven.

4. It's too long or too short. No, there isn't a secret, perfect length for a resume. But if you're a new graduate with two full pages, you'll look pretentious. And if you're someone with 15 years of experience with everything crammed onto one page, you'll look like you haven't done anything. Scientists and academics need extra pages for their publications. The point is, you will need to work out what is standard for your industry and your experience. The rough rule of thumb guideline is one page for new grads, two/three pages for experienced employees and extra pages for candidates with numerous publications.

5. You have an objective statement. I have never - and I really do mean this - never ever seen an "objective statement" help someone get the job. We know what your objective is - to get a good job with a great salary in an environment where you can learn and grow and blah, blah, blah. If you have something unique to say, put it in your cover letter. Take it off your CV and fire any “career coach” or CV writing house that tells you to include one.

So, that’s now set you up to attack the job market in the New Year, good luck, it will be a challenge in the current European economic situation, but it can be fun and hopefully it will ultimately be very rewarding for you.

These are the thoughts collated by my colleagues at Chesterton Gray, if you have further points that you think could be added to the list, then as always we would be delighted to hear from you. www.chestertongray.com

Interview preparation & how to be on the ball

As we approach the traditional summer break I thought that I would put a few thoughts together for the post holiday’s blues return to work. Over the last twenty plus years that I’ve been recruiting it has almost always signalled an upsurge in candidates hitting the market and clients finally recruiting after months of inertia. There are 1001 subjects that I could write on but few are more important than that face to face meeting; the interview

Before you walk into a job interview, you want to give yourself every opportunity to show yourself at your very best. Here are six things to do in the hours and minutes before your meeting:

Eat brain food

Put down the doughnut, the Danish pastry, anything sweet -- it'll just leave you susceptible to an energy crash during your big moment. Instead, fill up on meals and snacks that will sustain you and won't leave your stomach growling mid-question. Just as in everyday life you should eat meals that are low on the glycemic index and combine carbohydrates, fats and proteins. There is a huge quantity of research that has showed that proven brain food includes fish, blueberries, spinach, nuts and vegetable.

Warm up your mind

You want to be firing on all cylinders by the time your interview begins. If your meeting is first thing in the morning, consider doing the crossword or Sudoku while you're already stoking your brain cells with coffee. It's a great way to get into the problem-solving mode.

Get handy with deodorant

Sweaty palms leave a soggy first impression and just feeling yourself melting down can cause you to lose focus. Over the years I’ve met many a candidate who occasionally gets sweaty palms under stress, and the best tip that I was given was to rub a dab of unscented deodorant on your palms.

Call a positive pal

Please don't spend time with someone who always thinks that the glass is half empty, who tends to discourage you or makes you nervous, instead, call Mr/Mrs Positive - a friend, partner, mentor or even a relative -- who can give you a last-minute boost. It will work wonders for your attitude when you walk into meet your interviewer.

Put away your notes an hour before

Many candidates have a tendency to rehearse talking points in the car or taxi ride on the way to an interview. But preparing up until the very last second can backfire. Don't over-practice, you don't want to memorise your answers. You have to be genuine and spontaneous.

Take a quiet moment

Before you enter the office where your meeting will take place, try to briefly clear your head. Find a quiet place near your interview - a church, a library or a far corner of a hotel lobby - take a deep breath and try to calm yourself. By doing so you'll enter your interview prepared and on the ball.

If you have an interview, then good luck and let us know if you tried any of these tips and if they worked. If not, what tips have you used that work?

As ever, the team welcome your thoughts at www.chestertongray.com

Simple steps to achieve your objectives

If there was a shortcut to success, would you want it? A strategy to follow that would help you get what you want in the most efficient and effective way possible?

Most normal people have a limited number of hours in the day and a limited amount of energy to get what you need to get accomplished, while at the same time going after your bigger goals.

Reading the autobiographies of successful business people and politicians, it becomes clear that they have all adopted broadly similar strategies, of which these tend to be the key four:

1. Know your desired outcome. When you use your car's sat nav, do you type in all of the addresses you don't want to go to or just the one where you do want to go? Clearly, it is critical to know your desired outcome. What do you want to achieve? What are you going after? Now is not the time to be casual, vague. Imagine you've rubbed the magic lamp and you get one shot at requesting what you want. Be clear and be specific.

2. Take action. Get started. Simply do something -- anything, really. Don't fall into the trap of having to know the best action to take to get started because this will cause delay. In fact, it's the excuse far too many use so they don't have to get started.

3. Focus on feedback. Remember the games that you played as a child? What if you only played them and never moved on? You'd never know if you were getting closer or farther away from the prize. If you try to analyse every conceivable next step, you'll never know if your path is leading you closer or farther away. Taking action is how you get feedback. Take the step, because even if you are wrong, that will give you valuable feedback so you can adjust your approach in the future.

4. Be flexible. If you notice your actions are not leading you to your desired outcome (or maybe not as quickly as you wish), then you have to be flexible in your approach. It's not enough to just notice what you are doing isn't working; you have to shift your strategy. Stop, turn, and take a step in a different direction until you get closer to your outcome even if you've invested a lot of time and energy in your previous moves.

It really doesn’t matter what you’re doing, whether it’s in your business or personal life, if you keep to these four steps then they will help you achieve your goals faster and more efficiently.

Please feel free to let us know your thoughts or whether you feel that there are other traits that should supersede these four. www.chestertongray.com

Why You Should Stop Being a Wimp

Have you ever met a truly successful wimp?

I didn't think so. Somewhere out there you might find a wealthy wimp, but having money doesn't necessarily mean success. (And not having money doesn't necessarily mean failure.)

Who succeeds in the business world? It's not the person that sits back and doesn't take any chances.

Business owners cannot build their businesses by being wimpy. They take financial and personal risks. They evaluate the market and see what services are missing and try to jump in there or they think that they can do a better job than the people already out there. Sometimes (frequently) they commit themselves to pay other people's salaries before they know for sure if they'll bring in enough income to pay their own.

Successful sales people have to go out every day and risk rejection in order to sell their products. You cannot sit at home (or at your desk) and expect customers to call. If you are easily upset at being told no, you won't be successful in this area.

Senior Directors didn't get there by keeping their head down and doing precisely what their bosses asked of them. They looked for new opportunities. They suggested new paths for the business. They made decisions that perhaps the rest of us wouldn't make, because others might think they are stupid. They didn't go home at night and complain that they weren't being promoted. They asked for promotions, spoke up in meetings, and put themselves in the path of rejection every day.

Creative geniuses didn't achieve genius status just be drawing one picture, designing one ad campaign or auditioning for one play. They succeed because they recognise that they have something to offer and they do not give up. They show their portfolios. They attend audition after audition. They seek out feedback, teachers and mentors to show them where their mistakes are and what they can do better.

A lot of us have some traits that reflect a little of the wimpy side. It's much easier to take the safe path. And, honestly, there's nothing wrong with being safe. But just as being safe reduces your risk of failure, it also reduces your risk of success.

Now, this isn't advice to go in to your boss and announce loudly that you quit because someone told you to. It isn't advice to be irrational. It isn't license to be rude. Wimps are rude. Strong people are politely firm. You must think through your plans--you must have plans in the first place. But it is advice to take your risks where there is potential for payoff. It is advice to speak up in a meeting. It is advice to work extremely hard and then ask your boss for the recognition you deserve.

In short, stop being a wimp.

www.chestertongray.com

The Eeyore Candidate

During a recent assignment we were interviewing candidates for a position that had been open for months and it felt like we were never going to find the right candidate who. That was until we found the perfect CV.

Before redundancy the candidate had a proven track record and had worked for some major companies in the right sector. Without any hesitation, we set up an interview and I was certain that as long as they showed up and were breathing, they’d get the job.

A week later it was time for the interview and I went to the reception where I saw two candidates waiting. One was sharply dressed and exuded confidence. The other looked like they had slept in their suit. Considering the importance of the role, the smart candidate had to be mine. I walked up and introduced myself, but a small, quiet voice behind me in the scruffy suit corrected me and introduced themselves as my candidate

What followed was the longest and most boring interview of my life. We gave them every possible opportunity to impress us, but every question was answered in a ho-hum tone and it became apparent that they weren’t all they seemed to be. Needless to say we didn’t include them on the shortlist but they definitely left an impression on me. We described them as Eeyore, the depressed donkey from “Winnie the Pooh.”

I understand that being unemployed and looking for work can turn even the best of us into an Eeyore, but keep in mind that Eeyores don’t get jobs.

If you think you might be an Eeyore candidate, try these 10 tips…
1) Surround yourself with positive peopleIdeally everyone you come across will be supportive of your job search, but some people’s idea of support is actually detrimental to your success. You will come across people that make up excuses for you, like “The job market just sucks right now. It’s not your fault.” Try to distance yourself from these people. While they are trying to help, their “solutions” will only keep you down. Instead, if you have friends, family, and colleagues who say things like “I know you can do it,” or “Keep it up!” or do things like e-mail you jobs to apply to, keep these people close. Their support is positive, and being around them will give you a more positive outlook.

2) Don’t take it personallyThe most amazing job seekers will encounter rejection from time to time. Most of the time, the reason for rejection has nothing to do with you anyway. The reason you don’t get the job or don’t even get an interview might be because of budgeting, internal candidates, or a complete revamp of the company or department you’re applying to. Don’t focus on things you can’t control. Focus on yourself and your abilities.

3) Tell yourself you’re hirable
If you’ve worked at least one day in your life, then you must have some hirable skills. You are good enough to get a job, but no one will hire you if you don’t think you deserve it. And besides, beating yourself up every day gets downright exhausting.

4) Practice interviewing
There’s nothing as depressing as completely blowing an interview. There’s one easy way to combat this: practice the interview. Most recruitment people will ask the same questions over and over again. You can find articles and books online of standard interview questions. One word of caution though: a successful interview isn’t just about being able to answer the questions. It’s about how you answer the questions. Practice how you will answer the questions you anticipate being asked. Set up a mock interview with a friend, a recruiter, or even your other half. Acting out the scenario in a friendly setting will help you prepare for the real deal.

5) Get out of the house
When you’re looking for a job, your job search should be one of your top priorities, but it should not be your only priority. You can only sit in front of your computer and send out CV’s for so long before you get cabin fever. Getting out of the house is okay. Reward yourself for your hard work by going out for a walk or a treat of some sort. Just getting outside, being around other people, and being in sunlight will have a dramatic effect on your outlook.

6) Network
Find some professional networking groups in your area or in your industry. Many of them may even have events that cater to people who are “in transition.” The people you meet at these events may be able to give you advice on how to be an effective job-seeker and may even point you in the direction of companies that are hiring.

7) Set small, achievable goals
It’s great to start with the end in mind, but don’t let the end be your one and only goal. If you wake up every day of your job search thinking, “Today is the day I get the job,” the fact of the matter is that you will fail from achieving your goal every day except for the very last day of your job search. That feeling of failure isn’t exactly motivating. Focus on the smaller steps you need to help get you there. Tell yourself, “I will apply to 15 jobs today,” or “I’ll RSVP for two networking events today.” These are small, achievable, attainable goals, and you will feel good about yourself when you cross them off your daily to-do list.

8) Go shopping and give yourself a job seeker makeover
As I commented at the start; Clothes definitely make the man (or woman), so take some time to go shopping for a new interview outfit if necessary. Apparently the act of shopping makes you temporarily happier!! Investing in a new outfit that makes you look like a success will also make you act like a success. When you like the way you look, you will exude the confidence, happiness, and positivity that Eeyore candidates lack.

9) If it’s really serious, then get serious help
Being unemployed, especially for a long period of time, can easily lead to a serious depression problem. If you notice any depression warning signs over an extended period of time, such as having difficulty getting out of bed every morning or heightened alcohol consumption, go to your doctor right away and get help. Your job search is important, but your mental health should always be your top priority. Also, if you are clinically depressed and not getting proper treatment, your depression will be a major hindrance to your job search. Take care of yourself and everything else will fall into place.

So let’s look forward to a positive year and make sure that it’s the one where we all achieve our objectives.

www.chestertongray.com

What's better than a salary?

No, this isn't an eyeball-catching headline to get you to click. There is a strong train of thought that says that if you spend your career solely focused on salary, you'll lose out in the long run.

Times are hard and your salary pays the monthly bills. But if that's your primary job criteria, there’s a good chance that you'll never get ahead of the game and you'll be living hand to mouth your entire life.

Then there’ll be the nagging feeling that so many people are doing better than you. I'm not saying money doesn't matter. The goal here is to achieve financial success, enjoy the process, and feel good about the result.

However, when it comes to your career, you need to look at the big picture. If your focus is too myopic or narrow, you won't achieve big things. A higher salary doesn't trump working at a company with greater opportunity for promotion to the next level. Does it?

This isn’t made up, it’s serious stuff culled from a number of professionals who have been giving career advice that works in the real working world. With that in mind, let’s look at the issues.

10 Things More Important Than Your Salary

1. Your goals. Yogi Berra said, "If you don't know where you're going, you may not get there." He was right. You need to have goals and a plan. You can (and should) revise them anytime, but you need to have them and focus on them. If you're smart, opportunistic, adaptable, and work hard, you'll achieve great things ... including financial success.

2. Loving what you do. Steve Jobs commented "Your time is limited, so don't waste it living someone else's life. You have to trust that the dots will somehow connect in your future. This approach has never let me down, and it has made all the difference in my life. The only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle."

3. The company you work for. There is one common secret to career success that’s mentioned by many. Think of every company as a possible spaceship to the moon. You've got to get on the ship, but if the ship can't get you there, what's the point? Work for a winning company where you'll have room to advance or an entrepreneurial company where you can wear lots of hats. You have choices. Exercise them.

4. How opportunistic you are. Given the choice between skill at negotiating a fat package and being adept at creating your own opportunities and making your own luck, most would choose the latter.

5. How hard you work. These days it's more popular to talk about working smart than working hard. You need to do both. Success does not come without hard work. You need to be willing to do whatever it takes to achieve your goals.

6. Your attitude. If you believe that you earn everything you get, are willing to work your socks off to get that promotion, and have a can-do attitude no matter what's thrown at you, then that promotion is yours, guaranteed.

7. Making an impact on the business. Business is about business, and the closer you get to making a real impact on the business, the more valuable you'll be to the company, the more opportunities for growth and advancement you'll have, and the more money you'll make.

8. Opportunity to get out and network. If you're locked away behind a desk after day, your opportunities are limited. But a job where you can get out into the industry and network and shake the right hands is like gold to a young up-and-comer. In terms of future opportunity, it's worth far more than a fat paycheque.

9. Equity ownership. In my experience, your salary pays the mortgage and bills and they have a funny way of rising to meet your salary. Equity, on the other hand, is a potential windfall that, by definition, you absolutely cannot count on until it's liquid. It also adds an element of diversity to your income since it's based on the whole company's performance, not just yours.

10. Pay for performance. Salary is only part of the compensation picture. If you're aggressive and believe in yourself, you can benefit more from a healthy, well-structured, and somewhat open-ended bonus plan where your goals are clear and achievable and you can knock them out of the park.

It is our belief that if you focus on these 10 things instead of purely on your salary, you'll do far better in the long run. Especially financially.

One final thought. If you're challenged, gratified, engaged, like your boss, have better benefits, flexible conditions, etc., you'll be happier and perform better in the long run. That goes without saying, doesn’t it?

As ever, thoughts and comments are welcome. http://www.chestertongray.com

5 Things you should never say in a job interview

Sometimes it feels as though I’m stuck in Groundhog Day where everyday, or an event, is a repeat of a previous one. Earlier this week I overheard a colleague having to explain a few basic interviews techniques to a candidate who has changed jobs several times before but who plainly felt the need for guidance and reassurance.

We all know that job interviews are never easy and they’re especially stressful when opportunities are so few and far between, as they are at the moment with the European economy going through its travails.

When you have at last secured an interview, the single most important thing you can do is prepare and practice, by doing both a run-through with a savvy friend, and then doing a self-review. This practice should help settle your nerves and help you work on weaknesses. So, on the back of some surreptitious eavesdropping here are 5 things never to say to the line or recruiting manager:

1. Something they’ve heard a million times before
Some people just love interviewing others and spurring them to be creative and compelling in their answers. Others ask the same dull questions they’ve been asking for years. Whether your interviewer is inspiring or barely conscious, you’ll need to come up with new answers to what are likely old questions. Never be cliché. For instance, don’t tell the interviewer you are a people person. Prepare and practice your talking points prior, and you’ll be less likely to rely on stock answers.

2. A request for any kind of concessions
You can’t do overtime because your children’s day care finishes at 5. You’d like to work from home part-time because you have a new puppy. You need an ergonomically-sound mouse and phone set-up. You’re not so into working on weekends, holidays, or your birthday. Especially in a first interview, you want them to want you — badly. Once they do, you can then ask for what you want, which includes specific questions about salary, benefits, or holiday time.

3. Anything that shows you’re over or under ambitious
Inevitably you will be asked the question “Where do you see yourself in 5 years?” A question which can make certain candidates answer too honestly (”I have no idea!”) or show their true colours (”Hopefully, in your job…haha…”). Helping you find your true passion isn’t really their problem, and the fact that you want to advance ASAP can also raise concerns that you’ll jump ship quickly.

4. Anything negative
You probably know better than to criticise your former boss. But you should be positive throughout the interview process. Don’t be negative about anything including your previous office, your old company’s personnel policies, traffic on the way to the interview, or the weather. That said, there are certain times to be constructively critical of your former corporation as well as the company with which you’re interviewing. The key is constructive input. What can you do to improve their situation with your skills and experience, instead of merely mocking it?

5. That you have no weaknesses
Yes, the question “What is your biggest weakness?” is incredibly annoying, boring, and irritating (see “Something they’ve heard a million times before,” above). But asserting that you are a perfect human being isn’t the answer either. That way you certainly won’t come across as credible if you say that you have no weaknesses. Ideally you should talk about a real weakness that is not central to the position that you are seeking and show how you have overcome that weakness. This will help the employer see you as a three-dimensional potential employee, instead of as a two-dimensional resume.

I truly don’t believe that any of the above is ground breaking news to the majority of job seekers, but equally it never does any harm to refresh one’s knowledge before you find yourself in the one interview situation that you didn’t want to be in.

As ever, thoughts and input more than welcome.
www.chestertongray.com

Should I resign?

Most of the time when we meet candidates it is for a specific assignment that we have approached them about, rather than for a “chat” and yet although the majority would ostensibly claim that they are happy in their roles we are surprisingly frequently asked this question. After a little probing it tends to transpire that in fact they’re not very happy in their current job because it doesn't seem like there is much opportunity for movement or promotion at the company.

Whatever you do don't start clearing your desk just yet – at least not before you've fully evaluated your current situation. You should determine if the problem is really with the job and the company or whether there's something else at play such as your energy level or dissatisfaction with other areas of your life.

Changing companies or roles may not be enough to make you happy. There are a number of important questions you'll want to ask yourself. For example: Have you explored all of your options at the company? Have you taken the time to fully evaluate your development and career path with your manager? Could there be other non-work areas affecting your level of engagement and fulfilment? What do you like and not like about your current situation? What do you want in your career moving forward?

Even if you already know the answers to these questions and still feel like you're ready for a move, there's no need to rush. Start by contacting people in your various networks to explore what opportunities exist and consider making a strategic move. If you want to explore another kind of work, it may be wise to stay put for a time while you evaluate your next steps.

It is equally important to evaluate what you can offer a new company. Take a hard look at your “brand”, professional reputation and any other qualities and skills you bring to the job. If you can, forget for a moment that you are a company employee and instead picture yourself as a "business-of-one,” Businesses who decide to 'fire' a client that gives them the majority of their income must make sure they have a strong brand or reputation they can market, know their ideal target audience and the best way to reach them, and be certain there is enough of a demand for their services.

Now you should identify at least 25 companies where you would want to work and ensure that they employ people with your types of skills. Then you should try to network with individuals who have been hired at these companies to see if they can shed some light on what is valued by the organisation and the best way to get considered for a position. Networking often leads to learning about 'unpublished' jobs. If you can't or are unwilling to do these steps, then you're not ready to move on. Over the years most of us here have seen too many people jump out of a bad job and into a worse one.

Naturally we would very seldom advise any candidate to resign without having a new role to go to, unless there were significant mitigating circumstances.

If you would like to chat over your career options then please feel free to contact one of the team at www.chestertongray.com

Write a Covering Letter that Gets Noticed

The subject of this blog isn’t new and it follows on from my last one about how to speed up your job search. And what I’m about to say has been said many times before, but as ever it all bears repeating. Most of our team who sift through covering letters all agree that far too many are just boring, vague or ineffective. Those go straight into the bin.

So what does a covering letter need to get noticed? Here are 8 tips from the team:

1. Sell yourself. A covering letter is a sales pitch. All of us who believe in something important are selling – be it a proposition, an idea, or maybe ourselves. This, by the way, doesn’t mean you steal credit–just that you emphasise your achievements.

2. Demonstrate interest in the job. Sounds obvious doesn’t it? But so many people don’t bother to do homework on either the company or the role for which they are applying. Reference something about what you have learned in your covering letter. This is where you can tailor the needs of the company/role to the expertise that you offer.

3. Address it to the right person! Every day we receive covering letters addressed to the wrong person and even to people who don’t work for our firm. The letter has been cut & pasted from one to someone else in a different firm. Sloppy and insulting.

4. Be declarative. A good covering letter is a page. Get to the point quickly, telling us what you’ve accomplished. “This is what I have accomplished…”

5. Omit the conditional. Avoid statements such as, “As conditions warranted..,” or “Given the circumstances…” Conditionals detract from the power of your message. Drop them.

6. Avoid the passive voice. Using the passive voice makes you sound like a bystander. Instead of “Our effort was led by me,” write, “I led our effort.” Remember, you are the initiator.

7. Proof it. Take it from us: don’t click send until you have a trusted friend or your spouse read your letter several times to check for clarity – did you mean to say that? — and typos – Oops!

8. Be humble. This is a caveat to the first item on this list. You are pitching yourself but remember that as a leader you achieve good results through the efforts of others. It is always good to mention how you work well with and through others.

Good luck and good letter writing. Your next job may depend upon it… but of course you already know that. If you would like to discuss how to write a CV or covering letter, please feel free to contact one of the team at www.chestertongray.com

The Easiest Way to Get a Raise and Promotion

If, for some reason, you need any urging to become more aggressive about your career and financial future, a recent study from Accenture should provide it. The study was designed to figure out how satisfied men and women are at their jobs, and what they plan to do about it. But buried within the results are some eye-opening statistics about who gets a pay rise or promotion–and why.

Accenture surveyed 3,400 professionals at medium and large-sized companies in 29 countries. Some 500 of those people were in the U.S. Respondents were split evenly between men and women and between three age groups: Generation Y, Generation X, and Baby Boomers.

According to the survey, only 43% of people are satisfied with their jobs. Why are the rest so glum? The leading reason, cited by 45 percent of people overall but by 52 percent of those in Generation Y, is that they’re underpaid. That’s not completely shocking, given that the survey also found that in the U.S., only 44% of women and 48% of men say they have ever asked for or negotiated a pay increase.

What happens when people do ask for a rise? In the overwhelming majority of cases, people who ask for a rise are at least thrown a bone. And in a significant number of cases, employees who do ask for a pay rise actually get more money than they were expecting.

Here’s how it breaks down:
• Some 25% of people said they got more money than they were expecting
• An additional 38% said they got the rise that they were expecting
• 17% got more money, but not as much as they were hoping for
• 5% did not get a rise, but they did get some other type of incentive
• Only 15% got nothing

To summarise that: Of those who asked for a raise, 85% at least got something. Some 63% got at least as much as they asked for.

So why don’t more people ask?

Another big reason people said they were dissatisfied with their jobs was lack of opportunity for growth, mentioned by 34% of people. (Another 25% said they were tired or burned out, which should be its own wake-up call to employers.)

Yet only 28% of U.S. women say they have ever asked for a promotion and only 39% of men have asked either. Of course, there are cases where employees badger for a well-deserved promotion for years and never get anything. But perhaps more often, people who believe they are underappreciated or stuck in their jobs should just ask for the job they want.

According to the report, here’s what happened to those who did ask for a promotion:
• 17% got a new role, and it was a better one than they’d hoped to land
• 42% got the role they asked for.
In other words, 59% of people who asked for a promotion got one. Things didn’t go badly for the other 41%, either:
• 10% got a new role, but not the one they asked for, and not one that was a clear promotion
• 10% of the time, nothing happened.
• 5% of those who asked for a promotion got new responsibilities instead. Even that’s not so bad. While it may sound like these people just got more work dumped on them, among U.S. survey respondents, 47% of people said that taking on new responsibilities had helped move their career forward.

I think that it would be an interesting comparison if Accenture carried out the same survey in the UK and whether the percentages would be similar.

When we interview candidates one of the things that we are always looking for is whether their motive is simply to get a job offer and then go back to their own company and to use it as a bargaining tool, so if you look at it from our perspective it would make our life easier if candidates took the initiative and asked for a promotion or a pay rise.

Fortunately we have very rarely been through the offer as a bargaining tool scenario, but if you’ve never asked for a promotion or a rise, why not?