Building a Sustainable Future: An Introduction

In the world of construction, buildings have the capacity to make a major contribution to a more sustainable future for our planet. Buildings in developed countries account for more than forty percent of energy consumption over their lifetime, according to OECD estimates (incorporating raw material production, construction, operation, maintenance and decommissioning).

Awareness of the disconcerting relations between human society and the natural environment was first addressed in 1987, following the World Commission on Environment and Development (WCED) publication of the Brundtland Report – ‘Our Common Future’ – which focussed on global sustainability. The concept of sustainability in relation to construction, a globally emerging sector, aims to meet the present day needs for housing, working environments and infrastructure without compromising the ability of future generations to meet their own needs. This integrates elements of social responsibility, economic efficiency and environmental protection.

For the first time in human history, over half of the world’s population now live in urban environments and it is clear that sustainable buildings offer a vital cornerstone for securing long-term social, economic and environmental viability. Sustainable construction enables business to flourish, without adversely affecting society and the environment. Sustainability is sometimes referred to as the ‘triple bottom line’, because it encompasses a commitment to social, economic and environmental objectives:

Social sustainability - projects must adhere to the highest ethical standards and promote social inclusion at all stages of construction, from planning and building to use and servicing in order to provide buildings and spaces that are pleasant and healthy for occupiers and users.

Economic sustainability - projects must promote economic growth through more efficient use of resources, including materials, labour, energy and water. The aim is to ensure compatibility with demands across the construction’s lifespan.

Environmental sustainability - projects must seek to protect the environment through the ethical use and management of natural resources during the course of their life cycle; ensure resilience to the impact of climate change; and protect and enhance environmental performance.

Adopting a more sustainable approach to construction has the potential to offer a number of business benefits: reduce operational costs and resource consumption; manage reputation; attain cost savings through better material efficiency; attract and retain quality employees; reduce transport; and promote growth by responding to client demand for sustainability.

The development of holistic environmental assessment tools and standards - such as BREEAM, LEED, Passivhaus, Code for Sustainable Homes - support environmental performance and are beginning to allow whole-life costing to form a fundamental part of the design process. This way it becomes possible to demonstrate that higher initial costs can sometimes result in lower long-term impacts and greater long-term benefits. In order to achieve national targets for sustainability means acting locally to have an impact globally; a sustainable approach is a balanced approach. Therefore, if awareness and momentum continues within this pioneering field, sustainable construction has the potential to become an even more dominant feature of the urban landscape.

(c) Rosie Drewett

Energy from Waste – what could the future hold for the UK?

In the UK, we generate more than 434 million tonnes of waste every year. 26.89 million tonnes of which derive from household and municipal waste, according to DEFRA. As a nation, we depend highly upon landfill for the disposal of our waste. However, with space for landfill now in decline and gate fees and taxes increasing, coupled with the UK’s national and international commitments to combat climate change the demand for alternative, more sustainable waste management solutions and energy generation has become more pertinent than ever.

The recovery of energy from waste offers the most significant, long-term opportunity to improve waste management processes and reduce carbon emissions. Energy from waste (EfW), also known as Waste-to-energy (WtE), involves the production of electricity and/or heat by recovering the energy contained in pre-treated residual wastes. The waste is burned at high temperatures under carefully controlled conditions ensuring the process is efficient and safe.

Energy recovery is an established technology across Europe, working alongside high recycling rates and helping to meet landfill diversion targets. Despite this, EfW has a poor image in the UK. While persistent, this historical image is outdated. In order for this to change, waste has to be seen as resource. The introduction of landfill diversion targets in the mid-1990s led to a new generation of EfW plants, designed to comply with strict energy efficiency, environmental and health and safety standards. There are currently 27 energy recovery facilities in UK, although at present, the EfW sector offers one of the lowest contributions to the total waste management solution. With the introduction and support of additional EfW technologies, this contribution could be greatly increased.

EfW should be one of the cornerstones of any efficient waste management system and a way to secure energy supplies for the future. It offers a valuable source of energy which contributes to energy security as well as our renewable energy targets. The government has pledged to ensure that energy is recovered from 25 per cent of the waste we produce by 2020. The UK EfW sector contributes 1.1 per cent to the total UK energy supply, which is in line with the current EU average.

Overall, optimism surrounding both the energy and waste sectors continues to develop, with solid investment and a stronger relationship between the two markets acting as a catalyst for future growth. The UK is making substantial progress in mirroring the success of current EfW market leaders, such as the Netherlands, Germany and Scandinavian countries. The outlook for EfW in the UK is very positive, this area of technology is a fundamental element of the future energy generation landscape. Therefore, it is imperative that legislative frameworks continue to reflect this movement, offering a foundation that will encourage the industry to advance.

LinkedIn and dating; much the same really!

The business world has changed so much in the last twenty years that it is nigh on impossible imaging returning to sitting in a library flicking through reference manuals or scrolling through microfiche to unearth the information that you were after. If you’re under 30 you’ll probably have to Google microfiche – now how old do I feel!

So, where would we be without LinkedIn, the new business white pages that seems to dominate these days? I bet you couldn't imagine going back to the days before you could find people you'd lost track of or attempt to connect with pretty much anyone in the working world, whether they like it or not. And therein, lies the rub.

In many ways, LinkedIn is a lot like a dating site, except for business.

If you’re old enough you’ll remember the J. Geils Band who had a song called "Love Stinks" that goes like this, "You love her; but she loves him. And he loves somebody else; you just can't win." Trying to connect with people on LinkedIn can be just like that. Moreover, how we network and form relationships in the working world is very similar to how we do it in our personal lives.

It is an almost unquestionable fact that these days if you want to have a career, you've got to have a LinkedIn profile. On top of that it's also a great way to manage your business contacts. But LinkedIn also makes it easy to try to connect with people you don't know to further your career or your business opportunities. However, don’t be surprised that it’s not just beautiful blondes who hit on your LinkedIn profile but the occasional moose too.

OK, not the world’s best analogy, but you've got to admit, it true. I’d be surprised if you haven’t had an opportunist or two contact you on a number of occasions. They put you on the spot and then you've got to reject them. It's annoying. Unless, of course, they've got something you want, in which case you’ve just made a connection. Not for life. Just until you get what you want, get bored and dump them. Just like dating.

As for posting to all those groups and commenting on discussions, that's just like when you were single, wasting your nights bouncing from one bar to another hoping to meet that someone special. Just try to imagine all those desperate, inane, rambling nightclub conversations that ultimately led to absolutely nothing. That's right. LinkedIn is just like that.

Twitter's different. Twitter's a media outlet, an overloaded news source for people with ADD - because very few people really ever have the time to read even a tiny fraction of what is tweeted. Anyway, you're not going to form any real relationships on Twitter. Either personal or business.

I’m over thirty (and quite a bit) so yes this all makes me sound cynical and jaded, but really that's because there's nothing new here, at least not if you’ve been around the block a few times. Working at a company or doing business is all about relationships. Business relationships, personal relationships, they all work pretty much the same way. And online social networks are just a new way to find each other.

Is there anything that can be learned from this? Business life is a lot like personal life. Companies are a lot like homes. Bosses are like parents. Business partners are like spouses. Colleagues are like friends. And employees are like kids. Yes that sounds strange, but if you think about it, it might actually make sense.

As for online social networks, they're just a new way to do the same old stuff. They're another way to find and connect with each other. The same rules apply.

As ever we’re keen to hear from you, let us know your thoughts on networking, social networks and if you must – your dating experiences!!

You can contact us at: blog@chestertongray.com or tweet us at @chestertongray

Will Social Media scupper your career?

There has been a lot in the press (both online and in print) recently about Hiring Managers and HR using Social Media to take up unofficial references on candidates; this has included comment and research and some of the conclusions are quite alarming. For example research by the website CareerBuilder.co.uk found that over half the employers who responded have rejected a candidate after having seen something on their social media that put them off!

You may think that this only applies to Generation X and Y – the young, tech savvy candidates and not the mature professional, management grade candidates. But think again; how many of these now have a strong presence on social media through LinkedIn, Facebook, Twitter and Google+ as well as YouTube?

Many of the younger generation we talk to are quite prepared to share their lives via social media (ask your teenage children if email is old hat) and don’t seem to comprehend that it is all in the public domain and not confined to their immediate circle of friends. Unfortunately this is now moving up the age and professional scale with many individuals posting regularly on Twitter and Facebook.

But here is the big question: should you as a (potential) employer seek to find answers to those delicate questions you can’t ask in an interview anymore on social media? And if you do should someone’s private life influence your decision? Should a candidates’ social media profile be used to pre-screen them and to judge if they are a worthy person who will fit into the company culture?

As a candidate you can obviously use social media to increase your chances of success by posting great stuff that shows you in a good light and by networking carefully. On the flip side it is so easy to damage your chance of success by throwing caution to wind and posting what to an employer may be seen as inappropriate content.

Many users of social media do not realise that the internet never forgets – once it is posted it will be found, even years later – a public skeleton in the cupboard!

So beware those photos that you wouldn’t want your mum or granny to see and be careful not to make any comments you may regret later. Remember you have chosen to share this content with the public so make sure it shows you to advantage.

Make sure you look professional on-line and avoid posting anything that could be construed as an illegal activity; shows you as a drinker or drug taker; shows you can’t spell or construct a proper sentence; is untruthful about your experience; has improper photos; bad-mouths your colleagues or ex-employer; demonstrates that you are not confidential at work.

As ever we’re keen to hear from you, let us know your thoughts at blog@chestertongray.com or tweet us at @chestertongray

5 Soft skills you should always bring up in an interview

With a few short weeks until the Christmas holiday season starts, a lot of candidates start brushing up their CV’s in preparation for the expected New Year uplift in the jobs market. Whilst that’s an obvious strategy, along with preparing yourself for the interview, we thought that we’d look at a few of the other oft overlooked issues that the majority of candidates overlook.

Even if you are extremely qualified, have terrific application materials, a targeted CV and you're interviewing for jobs, but always coming up with a silver medal, it's possible that you're bumping up against an elusive almost impossible trait to pin down: likability.

Also known in the industry as "cultural fit," likability is a reason many candidates don't make the final cut—the interviewers either didn't like them or didn't believe they would mesh well with current employees.

Emotional intelligence, otherwise known as soft skills, is the category of skills most likely involved when evaluating likability or fit. Wikipedia defines them as "Personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which are about a person's skill set and ability to perform a certain type of task or activity, soft skills relate to a person's ability to interact effectively with co-workers and customers and are broadly applicable both in and outside the workplace.

Soft skills include: attitude, communication skills, time management, critical thinking and a slew of other categories that do not relate to intelligence.

It’s undeniable that soft skills play a role in most, if not all, recruitment decisions. So how can you demonstrate these skills during an interview? Unfortunately there is no hard and fast answer to that, however we believe that the following tips help highlight five soft skills that are key during an interview.

1. Work ethic. Make sure to weave your thoughts about how important the company's mission and vision are to you and explain why you're willing to go the extra mile to help the organisation succeed. One tenet of evaluating candidates is that past performance is a predictor of future results. Make sure you prove that you have a strong work ethic by giving examples from the past about how you went above and beyond the call of duty to get a job done. Describe how you always complete projects efficiently and on-time, why you're punctual and persistent and how you balance your drive to succeed with the company's goals.

2. Positive attitude. Give examples of how you improved employee morale in a past position, or how your positive attitude helped motivate your colleagues or those you managed. I know from all the interviews that I’ve conducted over the years that some people are naturally bubbly and always upbeat whilst others have a more restrained and low-energy demeanour. If you tend to be more low-key, smile when you shake the interviewer's hand and make an extra effort to add some intonation and expression to your responses.

Make sure you aren't boring or dry, or you could lose your chance to be recruited.

3. Communication skills. Your interview is a great opportunity to demonstrate how well you communicate, so be sure you prepare and practice responses to showcase your best skills. Be concrete with these examples, and bring proof to the interview. Provide examples of materials you’ve created or written campaigns you developed in past roles.

4. Time management. This is a crucial skill many employers seek in their hires. It's especially important for candidates who want to work in a start-up to know how to manage their time, tasks and responsibilities effectively. Be prepared to explain how you prioritise the most important items first, delegate the items that others can do and figure out a way to get things done in the confines of your resources on the job.

5. Self-confidence. Very few employers want a wall flower. You can demonstrate self-confidence at the interview by the way you present yourself, including how you dress for the interview, the way you approach to shake hands and how you speak about your experiences during the interview.

If you're not particularly confident, practice acting as though you were. Make direct eye contact when speaking with strangers. Listen to your own voice, is it forceful or timid? Rehearse speaking in a more confident-sounding voice. Don't forget about your body language, which is one of the first ways employers will gauge your confidence levels. If you tend to hunch over, make sure you think about sitting up during your interview.

Don't forget to think about these soft skills when you prepare for an interview, be sure you demonstrate everything you have to offer the employer.


As ever we’re keen to hear from you, let us know your thoughts at blog@chestertongray.com or tweet us at @chestertongray

How to spot a bad boss before it's too late

Although the six week build up to the Christmas holiday can be quieter in terms of clients starting recruiting – setting next year’s budgets & forecasts seems to take priority – there is always something going on. For us it’s a good time to start research on an assignment, for candidates it’s a good time to brush up the CV for when the market kicks off again in January.

However, your career isn’t all down to your CV. There is the human element to it as well. You’re leaving people who you might have known for a number of years or quite possibly even for decades and potentially moving to a company where you know no-one.

That’s scary. As can be the interview process, but providing that you’ve prepared it should go smoothly. On the day of your interview, you have answered all their questions and then there's that inevitable moment: do you have any questions for us? This is your moment to find out whether you want the job and, in particular, what kind of person your putative boss might be. After all, you might be working for them for decades. Now is the time to ask a few questions that will reveal his or her true colours?

1. Of all the people who have worked for you, who are you proudest of - and why? You want to work for someone who will help you grow, develop and advance. If this boss hasn't helped people progress, this could indicate a fear of rivals -- in which case, you'll be held back. It may also suggest that no significant mentoring or coaching will occur, in which case: what, apart from salary, will you gain from the position? On the other hand, if the director/manager can cite a number of people who've gone on to a wide range of opportunities, you could be onto a winner.

2. Can you describe a disagreement within the project, job or department and how it was resolved? All healthy departments argue: that’s how organisations think. If there's no debate, there's no thinking. What you want to glean from the answer is whether there is a professional level of confidence around healthy disagreement. If there isn't, then your own views won't be welcome -- a sure sign that politics trump intelligence. Probably best to pass on this job.

3. Are there formal opportunities to mentor or coach rising stars in the firm? If you can't be a mentor, it's highly likely you won't get one either. Many job candidates hesitate to ask if they'll get mentoring or coaching (they think it looks weak), so this can be a good way to find out without appearing to ask.

4. What did the last person in this position go onto do - and what were they like? The background to a vacant position is always interesting. If the past incumbent left under a cloud, some of that opprobrium may attach to the position - in which case, beware. If they've advanced inside the firm, it means you could too. If no one really knows - they're lying and you should have a serious rethink. It's helpful to know how the job was done before, if only because it is far easier to follow someone who is different; if they're too similar, you may find it difficult to assert your own identity.

5. How far have the expectations and requirements of the position changed since it was first created? If it hasn't changed at all, there's a high likelihood that this is a pretty stable - but possibly rigid - organisation. Whether that is to your taste or not is a personal choice. But you want to know before you go any further whether you're jumping into a torrid or a stagnant pond.

By asking these questions you will almost certainly be asking questions that most candidates won’t, and questions that will quite probably surprise the interviewer. None of these questions will get you into trouble - but they may stop you jumping into it.

As ever we’re keen to hear from you, let us know your thoughts at blog@chestertongray.com or tweet us at @chestertongray

Three habits of effective leaders

It doesn’t matter how old you are or what industry you work in, but over the years the chances are that you will have worked with and for many bosses/leaders/managers, some of whom were awful and had possibly been promoted above their ability, whilst others appear to have taken to leadership like a duck to water. There are natural leaders, but many, if not most, have to work at it and are given ‘management training’ or simply work out from previous experiences of past managers the good and bad of leadership.

Which begs the question; Are you a leader? It doesn’t matter if you’re a Director or a Graduate entry-level employee, leadership is an essential skill that can propel you and your career to bigger, better things. There are countless books and on-line forums dedicated to the subject, but here are a few of our thoughts.

What are three habits a competent leader practices regularly?
The first habit is asking different questions. This is about expanding your curiosity. The second habit is taking multiple perspectives. This habit is about listening well and understanding the perspectives of others. The third habit is looking at systems, and that one reminds us that while the human brain likes to break things down into manageable parts, it is the unwieldy combination of those unmanageable systems that opens us up to new possibilities.

Do even the best leaders make mistakes?
Yes of course. They'll get mad and make mistakes, and sometimes they won't even recognise that they've done that. But the best leaders, like entrepreneurs, never stop learning, never become so arrogant or complacent that they stop believing they have room to grow. John F. Kennedy wrote that "leadership and learning are indispensable to each other." The good leaders (almost) never forget this.

What else separates great leaders from everyone else?
They create environments where people can thrive. We all have the experience of people who make us feel small and less capable than our colleagues versus those who make us more capable in their presence than we are without them. Good leaders remember that their perspective isn't the only truth, and they welcome entire human beings into the workplace -- inconvenient emotions, vague hunches, thoughtless mistakes and all.

If I want to become more of a leader today, how should I start?
Believe that you can change and begin to look for the ways you might need to by asking for feedback from others. Forgive yourself for your limitations (rather than denying them or beating yourself up about them), and then seek to grow beyond the way you understand the world today.

Nothing above is groundbreaking or revolutionary but hopefully a few common sense thoughts.

As ever we’re keen to hear from you, let us know your thoughts at blog@chestertongray.com or tweet us at @chestertongray