Year after year, in challenging economic times, the mantra of cost down is bashed out across almost every business stream and the recruitment world is not immune from it. Those of us who have been around the block once or twice understand the need for businesses to cut costs but also see the number of times that it can actually do you a disservice.
In my best Max Bygraves; let me tell you a story.
Three years ago I won my first retained assignment from a client that I had been pursuing on and off for a couple of years. Good job and an interesting assignment to get my teeth into. As I approached finalising the shortlist they signed off a second role at a slightly reduced fee. I’ve no problem with as it makes sense, so much so that in fact I filled both roles and they recruited a third from the first shortlist. Hurrah!
However, last year as the sector tightened HR & Procurement decided to implement a European PSL and would only work with agencies/recruitment firms/search firms that would agree 10% success only fees.
I declined.
In December they signed off six roles in a new division which went out to their preferred agencies. Much to their surprise eight weeks later they hadn’t received a CV, let alone interviewed a candidate and senior management were jumping up and down on the line managers because the roles were still empty and the projects now really needed the staff.
So why has this situation happened?
Rightly or wrongly recruitment is seen as an overhead cost rather than an investment, with little or no understanding from the procurement and HR teams as to how the agencies operate.
The consultants in the agencies lead very regimented lives in the way that they work and are very heavily revenue targeted, which is why there is such a high turnover of staff in agencies.
Once you send them the 10% fee based job description they will work on it briefly until another client (maybe only hours later) asks them to work on a role with a 20% or more fee, so day by day your role slips remorselessly down the pecking order until quite frankly you’re forgotten in the desire to produce revenue and not be fired takes over. And then there is the other side of the equation. Let’s say that by chance the consultant does find a candidate who matches your brief; are you going to see the CV? Well not necessarily no. Why? Because the consultant’s manager will ask where the consultant is going to send “send out” the CV to and once again the need to satisfy revenue demands takes priority. The manager will ‘encourage’ the consultant to service the 20%+ fee clients rather than the 10% fee client.
Result? Eight weeks later the vacancy still hasn’t be serviced.
To return to my client: Eventually I agreed a 20% fee and in one month had the first three roles in order of priority at offer stage with a one role/one candidate success rate and yes they’re still waiting to hear from their agencies!
Not having people in place for key roles is as every bit, or more, expensive on the bottom lines as paying for the right recruitment firm to find those people.
Invest in expertise and specialist knowledge and it will deliver accordingly.
If you would like to talk with a Director or Consultant about how we can work with you then please contact us at www.chestertongray.com
Showing posts with label reputation. Show all posts
Showing posts with label reputation. Show all posts
Friday, 13 April 2012
Monday, 2 April 2012
Why You Should Stop Being a Wimp
Have you ever met a truly successful wimp?
I didn't think so. Somewhere out there you might find a wealthy wimp, but having money doesn't necessarily mean success. (And not having money doesn't necessarily mean failure.)
Who succeeds in the business world? It's not the person that sits back and doesn't take any chances.
Business owners cannot build their businesses by being wimpy. They take financial and personal risks. They evaluate the market and see what services are missing and try to jump in there or they think that they can do a better job than the people already out there. Sometimes (frequently) they commit themselves to pay other people's salaries before they know for sure if they'll bring in enough income to pay their own.
Successful sales people have to go out every day and risk rejection in order to sell their products. You cannot sit at home (or at your desk) and expect customers to call. If you are easily upset at being told no, you won't be successful in this area.
Senior Directors didn't get there by keeping their head down and doing precisely what their bosses asked of them. They looked for new opportunities. They suggested new paths for the business. They made decisions that perhaps the rest of us wouldn't make, because others might think they are stupid. They didn't go home at night and complain that they weren't being promoted. They asked for promotions, spoke up in meetings, and put themselves in the path of rejection every day.
Creative geniuses didn't achieve genius status just be drawing one picture, designing one ad campaign or auditioning for one play. They succeed because they recognise that they have something to offer and they do not give up. They show their portfolios. They attend audition after audition. They seek out feedback, teachers and mentors to show them where their mistakes are and what they can do better.
A lot of us have some traits that reflect a little of the wimpy side. It's much easier to take the safe path. And, honestly, there's nothing wrong with being safe. But just as being safe reduces your risk of failure, it also reduces your risk of success.
Now, this isn't advice to go in to your boss and announce loudly that you quit because someone told you to. It isn't advice to be irrational. It isn't license to be rude. Wimps are rude. Strong people are politely firm. You must think through your plans--you must have plans in the first place. But it is advice to take your risks where there is potential for payoff. It is advice to speak up in a meeting. It is advice to work extremely hard and then ask your boss for the recognition you deserve.
In short, stop being a wimp.
www.chestertongray.com
I didn't think so. Somewhere out there you might find a wealthy wimp, but having money doesn't necessarily mean success. (And not having money doesn't necessarily mean failure.)
Who succeeds in the business world? It's not the person that sits back and doesn't take any chances.
Business owners cannot build their businesses by being wimpy. They take financial and personal risks. They evaluate the market and see what services are missing and try to jump in there or they think that they can do a better job than the people already out there. Sometimes (frequently) they commit themselves to pay other people's salaries before they know for sure if they'll bring in enough income to pay their own.
Successful sales people have to go out every day and risk rejection in order to sell their products. You cannot sit at home (or at your desk) and expect customers to call. If you are easily upset at being told no, you won't be successful in this area.
Senior Directors didn't get there by keeping their head down and doing precisely what their bosses asked of them. They looked for new opportunities. They suggested new paths for the business. They made decisions that perhaps the rest of us wouldn't make, because others might think they are stupid. They didn't go home at night and complain that they weren't being promoted. They asked for promotions, spoke up in meetings, and put themselves in the path of rejection every day.
Creative geniuses didn't achieve genius status just be drawing one picture, designing one ad campaign or auditioning for one play. They succeed because they recognise that they have something to offer and they do not give up. They show their portfolios. They attend audition after audition. They seek out feedback, teachers and mentors to show them where their mistakes are and what they can do better.
A lot of us have some traits that reflect a little of the wimpy side. It's much easier to take the safe path. And, honestly, there's nothing wrong with being safe. But just as being safe reduces your risk of failure, it also reduces your risk of success.
Now, this isn't advice to go in to your boss and announce loudly that you quit because someone told you to. It isn't advice to be irrational. It isn't license to be rude. Wimps are rude. Strong people are politely firm. You must think through your plans--you must have plans in the first place. But it is advice to take your risks where there is potential for payoff. It is advice to speak up in a meeting. It is advice to work extremely hard and then ask your boss for the recognition you deserve.
In short, stop being a wimp.
www.chestertongray.com
Friday, 9 December 2011
What's better than a salary?
No, this isn't an eyeball-catching headline to get you to click. There is a strong train of thought that says that if you spend your career solely focused on salary, you'll lose out in the long run.
Times are hard and your salary pays the monthly bills. But if that's your primary job criteria, there’s a good chance that you'll never get ahead of the game and you'll be living hand to mouth your entire life.
Then there’ll be the nagging feeling that so many people are doing better than you. I'm not saying money doesn't matter. The goal here is to achieve financial success, enjoy the process, and feel good about the result.
However, when it comes to your career, you need to look at the big picture. If your focus is too myopic or narrow, you won't achieve big things. A higher salary doesn't trump working at a company with greater opportunity for promotion to the next level. Does it?
This isn’t made up, it’s serious stuff culled from a number of professionals who have been giving career advice that works in the real working world. With that in mind, let’s look at the issues.
10 Things More Important Than Your Salary
1. Your goals. Yogi Berra said, "If you don't know where you're going, you may not get there." He was right. You need to have goals and a plan. You can (and should) revise them anytime, but you need to have them and focus on them. If you're smart, opportunistic, adaptable, and work hard, you'll achieve great things ... including financial success.
2. Loving what you do. Steve Jobs commented "Your time is limited, so don't waste it living someone else's life. You have to trust that the dots will somehow connect in your future. This approach has never let me down, and it has made all the difference in my life. The only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle."
3. The company you work for. There is one common secret to career success that’s mentioned by many. Think of every company as a possible spaceship to the moon. You've got to get on the ship, but if the ship can't get you there, what's the point? Work for a winning company where you'll have room to advance or an entrepreneurial company where you can wear lots of hats. You have choices. Exercise them.
4. How opportunistic you are. Given the choice between skill at negotiating a fat package and being adept at creating your own opportunities and making your own luck, most would choose the latter.
5. How hard you work. These days it's more popular to talk about working smart than working hard. You need to do both. Success does not come without hard work. You need to be willing to do whatever it takes to achieve your goals.
6. Your attitude. If you believe that you earn everything you get, are willing to work your socks off to get that promotion, and have a can-do attitude no matter what's thrown at you, then that promotion is yours, guaranteed.
7. Making an impact on the business. Business is about business, and the closer you get to making a real impact on the business, the more valuable you'll be to the company, the more opportunities for growth and advancement you'll have, and the more money you'll make.
8. Opportunity to get out and network. If you're locked away behind a desk after day, your opportunities are limited. But a job where you can get out into the industry and network and shake the right hands is like gold to a young up-and-comer. In terms of future opportunity, it's worth far more than a fat paycheque.
9. Equity ownership. In my experience, your salary pays the mortgage and bills and they have a funny way of rising to meet your salary. Equity, on the other hand, is a potential windfall that, by definition, you absolutely cannot count on until it's liquid. It also adds an element of diversity to your income since it's based on the whole company's performance, not just yours.
10. Pay for performance. Salary is only part of the compensation picture. If you're aggressive and believe in yourself, you can benefit more from a healthy, well-structured, and somewhat open-ended bonus plan where your goals are clear and achievable and you can knock them out of the park.
It is our belief that if you focus on these 10 things instead of purely on your salary, you'll do far better in the long run. Especially financially.
One final thought. If you're challenged, gratified, engaged, like your boss, have better benefits, flexible conditions, etc., you'll be happier and perform better in the long run. That goes without saying, doesn’t it?
As ever, thoughts and comments are welcome. http://www.chestertongray.com
Times are hard and your salary pays the monthly bills. But if that's your primary job criteria, there’s a good chance that you'll never get ahead of the game and you'll be living hand to mouth your entire life.
Then there’ll be the nagging feeling that so many people are doing better than you. I'm not saying money doesn't matter. The goal here is to achieve financial success, enjoy the process, and feel good about the result.
However, when it comes to your career, you need to look at the big picture. If your focus is too myopic or narrow, you won't achieve big things. A higher salary doesn't trump working at a company with greater opportunity for promotion to the next level. Does it?
This isn’t made up, it’s serious stuff culled from a number of professionals who have been giving career advice that works in the real working world. With that in mind, let’s look at the issues.
10 Things More Important Than Your Salary
1. Your goals. Yogi Berra said, "If you don't know where you're going, you may not get there." He was right. You need to have goals and a plan. You can (and should) revise them anytime, but you need to have them and focus on them. If you're smart, opportunistic, adaptable, and work hard, you'll achieve great things ... including financial success.
2. Loving what you do. Steve Jobs commented "Your time is limited, so don't waste it living someone else's life. You have to trust that the dots will somehow connect in your future. This approach has never let me down, and it has made all the difference in my life. The only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle."
3. The company you work for. There is one common secret to career success that’s mentioned by many. Think of every company as a possible spaceship to the moon. You've got to get on the ship, but if the ship can't get you there, what's the point? Work for a winning company where you'll have room to advance or an entrepreneurial company where you can wear lots of hats. You have choices. Exercise them.
4. How opportunistic you are. Given the choice between skill at negotiating a fat package and being adept at creating your own opportunities and making your own luck, most would choose the latter.
5. How hard you work. These days it's more popular to talk about working smart than working hard. You need to do both. Success does not come without hard work. You need to be willing to do whatever it takes to achieve your goals.
6. Your attitude. If you believe that you earn everything you get, are willing to work your socks off to get that promotion, and have a can-do attitude no matter what's thrown at you, then that promotion is yours, guaranteed.
7. Making an impact on the business. Business is about business, and the closer you get to making a real impact on the business, the more valuable you'll be to the company, the more opportunities for growth and advancement you'll have, and the more money you'll make.
8. Opportunity to get out and network. If you're locked away behind a desk after day, your opportunities are limited. But a job where you can get out into the industry and network and shake the right hands is like gold to a young up-and-comer. In terms of future opportunity, it's worth far more than a fat paycheque.
9. Equity ownership. In my experience, your salary pays the mortgage and bills and they have a funny way of rising to meet your salary. Equity, on the other hand, is a potential windfall that, by definition, you absolutely cannot count on until it's liquid. It also adds an element of diversity to your income since it's based on the whole company's performance, not just yours.
10. Pay for performance. Salary is only part of the compensation picture. If you're aggressive and believe in yourself, you can benefit more from a healthy, well-structured, and somewhat open-ended bonus plan where your goals are clear and achievable and you can knock them out of the park.
It is our belief that if you focus on these 10 things instead of purely on your salary, you'll do far better in the long run. Especially financially.
One final thought. If you're challenged, gratified, engaged, like your boss, have better benefits, flexible conditions, etc., you'll be happier and perform better in the long run. That goes without saying, doesn’t it?
As ever, thoughts and comments are welcome. http://www.chestertongray.com
Thursday, 7 April 2011
The things that make you go aaarrggghh!!
There are a thousand and one hurdles in business, most of which at one time or another make you want to retreat to a quiet (sound proofed) corner and scream in frustration!
I was approached earlier in the year by a client to recruit an important role for one of their global business streams which needed some specific difficult to find skills, without which the candidate would be out of their depth. The global Head Office in the States had been looking internally for a year for this person and given up, finally tasking EMEA to find this mystical candidate.
Which is where I come in!
Three weeks after being briefed I had a shortlist of five candidates from three countries, all of whom had proven track records and reputations in their field. My client and his boss started to put some diary dates together for the five candidates to be either interviewed in person or by video conference: at which point the States announced that they had transferred one of their spare Project Mangers across on a contract so that he could learn on the job!
Yup, it’s the things that make you go aaarrggghh!!
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