Showing posts with label executive. Show all posts
Showing posts with label executive. Show all posts

Friday, 9 January 2015

Will Social Media scupper your career?


There has been a lot in the press (both online and in print) recently about Hiring Managers and HR using Social Media to take up unofficial references on candidates; this has included comment and research and some of the conclusions are quite alarming. For example research by the website CareerBuilder.co.uk found that over half the employers who responded have rejected a candidate after having seen something on their social media that put them off!

You may think that this only applies to Generation X and Y – the young, tech savvy candidates and not the mature professional, management grade candidates. But think again; how many of these now have a strong presence on social media through LinkedIn, Facebook, Twitter and Google+ as well as YouTube?

Many of the younger generation we talk to are quite prepared to share their lives via social media (ask your teenage children if email is old hat) and don’t seem to comprehend that it is all in the public domain and not confined to their immediate circle of friends. Unfortunately this is now moving up the age and professional scale with many individuals posting regularly on Twitter and Facebook.

But here is the big question: should you as a (potential) employer seek to find answers to those delicate questions you can’t ask in an interview anymore on social media? And if you do should someone’s private life influence your decision? Should a candidates’ social media profile be used to pre-screen them and to judge if they are a worthy person who will fit into the company culture?

As a candidate you can obviously use social media to increase your chances of success by posting great stuff that shows you in a good light and by networking carefully. On the flip side it is so easy to damage your chance of success by throwing caution to wind and posting what to an employer may be seen as inappropriate content.

Many users of social media do not realise that the internet never forgets – once it is posted it will be found, even years later – a public skeleton in the cupboard!

So beware those photos that you wouldn’t want your mum or granny to see and be careful not to make any comments you may regret later. Remember you have chosen to share this content with the public so make sure it shows you to advantage.

Make sure you look professional on-line and avoid posting anything that could be construed as an illegal activity; shows you as a drinker or drug taker; shows you can’t spell or construct a proper sentence; is untruthful about your experience; has improper photos; bad-mouths your colleagues or ex-employer; demonstrates that you are not confidential at work.

As ever we’re keen to hear from you, let us know your thoughts at blog@chestertongray.com or tweet us at @chestertongray

Friday, 20 September 2013

5 Questions great candidates ask at an interview

Whenever we pitch for a new assignment we always discuss the interview stages that the client will go through as part of the recruitment process. Normally they’re all pretty similar; very occasionally there is the odd assessment centre thrown in, but by and large little seems to have changed over the last twenty years or so. Which got us into thinking about the process from the candidate’s perspective.

Having discussed post interview feedback with a number of them, it appears interview techniques haven’t changed much either and the phase of the interview that still seems to stump far too many candidates is when the client turns the tables and asks: "Do you have any questions for me?"

Either candidates haven’t planned ahead or they have over planned. Most candidates don't actually care about the answers; they just hope to make themselves look good by asking "smart" questions. To them, what they ask is more important than the answer.

Great candidates ask questions they want answered because they're evaluating the interviewer, the company--and whether they really want to work for the management.

Here are five questions great candidates ask:

What do you expect me to accomplish in the first 60 to 90 days?
Great candidates want to hit the ground running. They don't want to spend weeks or months "getting to know the organisation." They want to make a difference--right away.

What are the common attributes of your top performers?
Great candidates also want to be great long-term employees. Every organisation is different, and so are the key qualities of top performers in those organisations. Maybe top performers work longer hours. Maybe creativity is more important than methodology. Maybe constantly landing new customers in new markets is more important than building long-term customer relationships. Maybe it's a willingness to spend the same amount of time educating an entry-level customer as helping an enthusiast who wants high-end equipment. Great candidates want to know, because 1) they want to know if they fit, and 2) if they do fit, they want to be a top performer.

What are a few things that really drive results for the company?
Employees are investments, and every employee should generate a positive return on his or her salary. (Otherwise why are they on the payroll?)

In every job some activities make a bigger difference than others. The HR team need to fill vacant positions... but what everyone really wants is for HR to find the right candidates because that results in higher retention rates, lower training costs, and better overall productivity.

Companies need its IT people to perform effective repairs... but what candidates really want is for the techies to identify ways to solve problems and provide other benefits--in short, to generate additional sales. Great candidates want to know what truly makes a difference.
They know helping the company succeed means they succeed as well.

What do employees do in their spare time?
Happy employees 1) like what they do and 2) like the people they work with.

Granted this is a tough question to answer. Unless the company is really small, all any interviewer can do is speak in generalities. What's important is that the candidate wants to make sure they have a reasonable chance of fitting in--because great job candidates usually have options.

How do you plan to deal with...?
Every business faces a major challenge: technological changes, competitors entering the market, shifting economic trends... there's rarely a Warren Buffett moat protecting a small business. So while a candidate may see the company as a stepping-stone, they still hope for growth and advancement... and if they do eventually leave, they want it to be on their terms and not because it was forced out of business. A great candidate doesn't just want to know what you think; they want to know what you plan to do--and how they will fit into those plans.

As ever we would like to hear your thoughts; from either side of the desk. Have interview techniques changed or stagnated? Do candidates ask mundane or killer questions? Do clients prepare themselves for the interview as well as candidates? What would you change about the whole process?

Please feel free to go to www.chestertongray.com and let us know your thoughts.

Friday, 26 July 2013

The high cost of bad recruitment

A few days ago I worked out that I’m now in my twenty sixth year in the recruitment industry and I think that it’s fair to say that I’ve done my fair share of recruiting. And I can tell you with absolute certainty that one of the most costly, time-consuming blunders a business can make is picking the wrong person for the job.


How costly? The industry employment statistics currently estimates that the average cost of a bad hiring decision can equal 30% of the individual’s first-year potential earnings. That means a single bad hire with an annual income of £50,000 can equal a potential £15,000 loss for the employer.

On top of the financial cost the loss is compounded by the impact of a bad hire on productivity and team morale. One subpar employee can throw an entire department into disarray. Team members end up investing their own time into training someone who has no future with the company.

One of America’s top CEO’s has estimated that his own bad hires have cost the company well over $100 million. As a consequence of that he now offers new recruits a $2000 bonus to quit after their first week on the job!!

As the search and recruitment firm we’re not in that position but here are a few techniques we believe to be effective in preventing recruitment disasters:

1. Over-prepare: A job candidate isn’t the only one who should prepare before the interview.

When you’re recruiting employees for specific, technical roles, it can be hard to prepare the right interview questions. It’s useful to find an expert in the candidate’s specific field and get some advice on the best questions to ask. This is worth the extra effort, even if it means consulting someone outside your company.

So if you’re recruiting for an IT role, find and talk to an IT person about what makes a good team member. Then, add three specific IT-related questions to your interview. Don’t be afraid to loop back with your expert to get their feedback on the responses.

2. The secretary test: Great collaborators don’t pull rank.

All of the candidates who we invite here to meet us for an assignment are initially met by our team PA. Over the years it always surprises us to find out that a number of the candidates who had been personable and courteous to us were rude to her.

The ability to work well with others is a skill that benefits any workplace. An obvious way to gauge this is to contact the candidate’s references. But, why not take it a step further and dig into a candidate’s social media profiles? Switched on HR departments are already looking through candidates’ Facebook and LinkedIn profiles. I recommend going as far as checking a candidate’s Twitter feed to gain insight. You never know what you might find!

3. The curveball: Hide an unexpected question in the fine print.

We believe that the most effective employees are those who take the time to read the fine print. During one assignment a client mentioned that they write a small, unconventional request into a job application. This can be something as innocuous as, “Please list three websites you visit often.” In their view, candidates who overlook this question or didn’t provide a full answer aren’t worth interviewing.

Why? People tend to be the most alert and thoughtful during this initial stage of the job application process. If they can’t pay attention to details here, how will they perform once they’re on board?

When it comes to recruitment, Steve Jobs once said: "I noticed that the dynamic range between what an average person could accomplish and what the best person could accomplish was 50 or 100 to 1. Given that, you're well advised to go after the cream of the cream. ...A small team of A+ players can run circles around a giant team of B and C players."

How do you find your crème de la crème?

If you would like to discuss how you we can work with you on your key recruitment issues then please contact one of the Directors at www.chestertongray.com



Friday, 17 May 2013

Why your emails are too long -- and how to improve them

Every day my colleagues and I receive hundreds of emails; as I’m sure that you do. Some are vital, others less so and many are simply irritating. Frustratingly they come in all shapes and sizes, there is no one size fits all template. Rumour has it that email is the source of, and solution to, all of life's problems.




Certainly, the modern business world could not exist without the ability to exchange messages instantly, but email also causes all sorts of communication problems. For starters, there's way too much of it. Second, much of the email we get is too long. Long email creates bottlenecks in our in-boxes and more often than not goes unread because it seems too complex.



As with all things, ask a hundred people a question and you will get a hundred answers, however, here are some of the top reasons why your mail is too long, and what you should do to change it:



You don't know exactly what you're trying to say. It’s a truism that writing more isn't going to cover up the fact that you are lacking knowledge. We also find that candidates write too much at the start of an email because they don't know how to phrase what's on their mind. I suppose that it's a form of clearing one's throat. The solution? Re-read you’re your opening paragraph and if it doesn't get to the point right away, delete it.



You're sending spam. Who's on your "To" and CC lines? Do all those people need to be there? If not, prune the list. Resist the temptation to send email for its own sake, especially in a corporate environment.



You're forwarding the whole thread. Scan the forwarded bit below your new message. Do you need to include the entire thread, dating all the way back to the invention of computers? Some context might be essential, but cut as much as possible. Otherwise, it'll feel like the recipient needs to read a novel to understand the issue.



It should be more than one email. If your email is really long, take a look and see if there are multiple action items, projects or requests included within. If so, you'll probably get a better response by sending several shorter, to the point emails.



You're not self-editing. Don't just write and click "send." Yes, you're busy, and yes, you need to send a lot of mail. But reading, thinking about and editing your email before you send it can help you trim down your messages and make them more understandable. It might also mean that those you receive back take the same attitude and make your life easier!



As ever your thoughts on what makes a bad/good email are more than welcome.



If you would like to talk with a consultant then please go to www.chestertongray.com

Friday, 30 November 2012

Office presents; tricky but not impossible.



Now that Black Friday and Cyber Monday are behind us, holiday shopping season is officially underway. And for office workers, that includes shopping for colleagues and bosses. But buying gifts for them can be as much of an etiquette minefield as the annual holiday party. Give the wrong gift, and you can derail your career before New Year's. Give the right one, and you'll start 2013 off right.

Here are 7 brief tips which we hope can help you:

Don't blow your budget

It's all too easy to want to impress your boss and colleagues with expensive presents, but this may send the message that you're trying to buy their loyalty. If there is no agreed upon budget, spend less rather than more. An office holiday gift is meant to be a token of appreciation rather than a large holiday gift from Santa, not only will your gift be seen as more tasteful, your credit card will thank you.

Do make thoughtful choices

While your gift to your colleague won't be as personal as to your spouse or parent, show that you know something about the person. If you don't know them particularly well then choose something he or she can use at work, such as a quality pen, a stylish organizer, or an iPad or eReader cover. Gift or music vouchers or sports tickets are safe options. By and large it’s probably best to avoid bottles of booze or spa treatments (the first is risky if the person doesn't drink, the latter could send a mixed message)!!

Give gifts away from the office

If you're only giving gifts to a few select people (and not the entire staff) then you should consider doing it at lunch. However, if you're playing Santa to all, make sure the gifts are equal in value, particularly if staff members are at equal levels on the corporate ladder. You shouldn't give more to one than the other because inevitably they will compare.

Always give your PA something

Again, a small token is still fine - but always give something. It's a nice holiday gesture to show your gratitude to someone who supports you and shows loyalty throughout the year. Even if this person is new, it's still appropriate and can work wonders for the forthcoming year.

Think about joining forces

If you're not sure whether it's appropriate to get your boss a gift, consider organising a group one. By doing so it looks less self-serving and with joint funds you'll be able to give him or her a nicer gift without breaking your budget.

Remember to say ‘Thank you’

It always seems to happen that someone is caught off guard by a gift from someone they didn't buy for. Don't panic - simply give back your gratitude. It is not mandatory to reciprocate, but it is essential to accept the gift with a genuine smile on your face and say something such as, “Thank you so much for thinking of me”.

Just say no to gag gifts

Ok, we all like a joke and a laugh to lighten the working atmosphere, but anything that can be seen as possibly offensive has no place in an office environment. Save the gag gifts for very close family and friends. Unless your office is hosting a white elephant exchange where the premise is to give a silly gift, opt for tasteful over tacky.

Those few thoughts should give you plenty of time to prepare and come up with the perfect gift for your colleague(s).

As ever, the team can be contacted at www.chestertongray.com

Monday, 12 November 2012

Planning ahead; re-writing your CV



The traditional Christmas shut down is now about 5.5 weeks away and after a quiet December the jobs market has historically always picked up in early January. The drivers behind this are two-fold; firstly many companies are now in new financial years and therefore have new budgets to spend and secondly the Christmas period has always been a time when many candidates reflect upon their careers and aspirations resulting in a surge of activity in the New Year.

As a candidate you can wait until your frustrations kick in once you are back at work and update your CV then, you can do it over the holiday period, though I feel sure that there will be too many other distractions and it will be put aside or you can start planning to get ahead of the game now, re-write it and get it out to all the search firms or recruitment companies that you’ve used in the past.

CV’s are marketing documents, so you want yours to portray you in the best light possible. Of course you will read it, re-read it, ask your friends and former housemate, the one with a double first in English, to read it and give their comments on it. I suspect that you will tweak the format until it's just perfect, but the chances are you're still probably making some - if not all - of these errors.

1. Your CV reads like a job description. True, there are similarities, but there are also distinct differences. If you write, "Responsible for sales in the Midlands" that tells me nothing about what you accomplished. It tells me and prospective employers what you should have done, but not what you actually did.

2. There are no numbers on your CV. Numbers bridge corporate cultures. If you write, "Increased revenue," that's a good thing. If you write, "Increased revenue by 25 percent over a three-year period," then that tells us a lot more about what you did. How many people did you supervise? How big was the budget you managed? By what percent did you increase efficiency? How many clients did you have? This tells us so much more and means that your CV will stand out from all those others sitting in the pile.

3. Your formatting only works on your computer. Not everyone uses the same word processing program that you do, meaning your formatting may not translate. Bullet points disappear. Tabs get shifted. Check how your resume appears in Microsoft Word, Open Office, Google Docs and any other common program before you email it. Formatting problems make you look sloppy even if your resume was perfect when you hit send. The other issue is that many companies now use CV scanning systems, which have problems reading boxes on CV’s: keep it text driven.

4. It's too long or too short. No, there isn't a secret, perfect length for a resume. But if you're a new graduate with two full pages, you'll look pretentious. And if you're someone with 15 years of experience with everything crammed onto one page, you'll look like you haven't done anything. Scientists and academics need extra pages for their publications. The point is, you will need to work out what is standard for your industry and your experience. The rough rule of thumb guideline is one page for new grads, two/three pages for experienced employees and extra pages for candidates with numerous publications.

5. You have an objective statement. I have never - and I really do mean this - never ever seen an "objective statement" help someone get the job. We know what your objective is - to get a good job with a great salary in an environment where you can learn and grow and blah, blah, blah. If you have something unique to say, put it in your cover letter. Take it off your CV and fire any “career coach” or CV writing house that tells you to include one.

So, that’s now set you up to attack the job market in the New Year, good luck, it will be a challenge in the current European economic situation, but it can be fun and hopefully it will ultimately be very rewarding for you.

These are the thoughts collated by my colleagues at Chesterton Gray, if you have further points that you think could be added to the list, then as always we would be delighted to hear from you. www.chestertongray.com






Monday, 2 April 2012

Why You Should Stop Being a Wimp

Have you ever met a truly successful wimp?

I didn't think so. Somewhere out there you might find a wealthy wimp, but having money doesn't necessarily mean success. (And not having money doesn't necessarily mean failure.)

Who succeeds in the business world? It's not the person that sits back and doesn't take any chances.

Business owners cannot build their businesses by being wimpy. They take financial and personal risks. They evaluate the market and see what services are missing and try to jump in there or they think that they can do a better job than the people already out there. Sometimes (frequently) they commit themselves to pay other people's salaries before they know for sure if they'll bring in enough income to pay their own.

Successful sales people have to go out every day and risk rejection in order to sell their products. You cannot sit at home (or at your desk) and expect customers to call. If you are easily upset at being told no, you won't be successful in this area.

Senior Directors didn't get there by keeping their head down and doing precisely what their bosses asked of them. They looked for new opportunities. They suggested new paths for the business. They made decisions that perhaps the rest of us wouldn't make, because others might think they are stupid. They didn't go home at night and complain that they weren't being promoted. They asked for promotions, spoke up in meetings, and put themselves in the path of rejection every day.

Creative geniuses didn't achieve genius status just be drawing one picture, designing one ad campaign or auditioning for one play. They succeed because they recognise that they have something to offer and they do not give up. They show their portfolios. They attend audition after audition. They seek out feedback, teachers and mentors to show them where their mistakes are and what they can do better.

A lot of us have some traits that reflect a little of the wimpy side. It's much easier to take the safe path. And, honestly, there's nothing wrong with being safe. But just as being safe reduces your risk of failure, it also reduces your risk of success.

Now, this isn't advice to go in to your boss and announce loudly that you quit because someone told you to. It isn't advice to be irrational. It isn't license to be rude. Wimps are rude. Strong people are politely firm. You must think through your plans--you must have plans in the first place. But it is advice to take your risks where there is potential for payoff. It is advice to speak up in a meeting. It is advice to work extremely hard and then ask your boss for the recognition you deserve.

In short, stop being a wimp.

www.chestertongray.com

Friday, 23 March 2012

Ironically, being a slacker leads to burn-out

If you were one of the many chronic procrastinators at university who swore you'd turn over a new leaf when you hit the workforce, psychologists have some bad news for you: studies suggest that the tendency to be a slacker actually bodes pretty badly for your career after graduation, and not in the ways you'd suspect.

How was this ominous titbit gleaned by researchers? The British Psychological Society Research Digest blog reports that a pair of psychologists completed standard tests of procrastination and expectations for success for nearly 300 college students. Then they tracked how these same students (now grown up and part of the workforce) were doing in their jobs.

The conclusion:Students who found reason to avoid work-related tasks at university, and who were pessimistic about their chances of success, were more likely, 10, 14 and 17 years later, to report feeling disengaged from their job, and were more likely to report experiencing work-related burnout.

What's the final thought on this? Primarily, that psychologists discover the strangest things, but the findings are also a stern warning that taking it easy and putting off tasks is not a recommended way to keep work easy-going. Ironically, a tendency to slack off seems to actually lead to burn out and boredom.

Friday, 9 December 2011

What's better than a salary?

No, this isn't an eyeball-catching headline to get you to click. There is a strong train of thought that says that if you spend your career solely focused on salary, you'll lose out in the long run.

Times are hard and your salary pays the monthly bills. But if that's your primary job criteria, there’s a good chance that you'll never get ahead of the game and you'll be living hand to mouth your entire life.

Then there’ll be the nagging feeling that so many people are doing better than you. I'm not saying money doesn't matter. The goal here is to achieve financial success, enjoy the process, and feel good about the result.

However, when it comes to your career, you need to look at the big picture. If your focus is too myopic or narrow, you won't achieve big things. A higher salary doesn't trump working at a company with greater opportunity for promotion to the next level. Does it?

This isn’t made up, it’s serious stuff culled from a number of professionals who have been giving career advice that works in the real working world. With that in mind, let’s look at the issues.

10 Things More Important Than Your Salary

1. Your goals. Yogi Berra said, "If you don't know where you're going, you may not get there." He was right. You need to have goals and a plan. You can (and should) revise them anytime, but you need to have them and focus on them. If you're smart, opportunistic, adaptable, and work hard, you'll achieve great things ... including financial success.

2. Loving what you do. Steve Jobs commented "Your time is limited, so don't waste it living someone else's life. You have to trust that the dots will somehow connect in your future. This approach has never let me down, and it has made all the difference in my life. The only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle."

3. The company you work for. There is one common secret to career success that’s mentioned by many. Think of every company as a possible spaceship to the moon. You've got to get on the ship, but if the ship can't get you there, what's the point? Work for a winning company where you'll have room to advance or an entrepreneurial company where you can wear lots of hats. You have choices. Exercise them.

4. How opportunistic you are. Given the choice between skill at negotiating a fat package and being adept at creating your own opportunities and making your own luck, most would choose the latter.

5. How hard you work. These days it's more popular to talk about working smart than working hard. You need to do both. Success does not come without hard work. You need to be willing to do whatever it takes to achieve your goals.

6. Your attitude. If you believe that you earn everything you get, are willing to work your socks off to get that promotion, and have a can-do attitude no matter what's thrown at you, then that promotion is yours, guaranteed.

7. Making an impact on the business. Business is about business, and the closer you get to making a real impact on the business, the more valuable you'll be to the company, the more opportunities for growth and advancement you'll have, and the more money you'll make.

8. Opportunity to get out and network. If you're locked away behind a desk after day, your opportunities are limited. But a job where you can get out into the industry and network and shake the right hands is like gold to a young up-and-comer. In terms of future opportunity, it's worth far more than a fat paycheque.

9. Equity ownership. In my experience, your salary pays the mortgage and bills and they have a funny way of rising to meet your salary. Equity, on the other hand, is a potential windfall that, by definition, you absolutely cannot count on until it's liquid. It also adds an element of diversity to your income since it's based on the whole company's performance, not just yours.

10. Pay for performance. Salary is only part of the compensation picture. If you're aggressive and believe in yourself, you can benefit more from a healthy, well-structured, and somewhat open-ended bonus plan where your goals are clear and achievable and you can knock them out of the park.

It is our belief that if you focus on these 10 things instead of purely on your salary, you'll do far better in the long run. Especially financially.

One final thought. If you're challenged, gratified, engaged, like your boss, have better benefits, flexible conditions, etc., you'll be happier and perform better in the long run. That goes without saying, doesn’t it?

As ever, thoughts and comments are welcome. http://www.chestertongray.com

Wednesday, 9 November 2011

How to leave the office at 5pm

Over the twenty odd years that I’ve been in (allegedly gainful) employment the culture of hours worked has changed markedly. The 80’s with its booming yuppie years accelerated the acceptance, or should that be expectation, that you were in before the first light of dawn and if at all possible were the last person to leave at night. In many cases changing the mindset of management has been part and parcel of changing a business’s culture and through some very high profile law suits and heart attacks the business world finally realised that the work life balance of its employees was an integral part of its success or failure.

Talking to the number of candidates that we do it is plain that every morning they set a goal to leave the office in time to spend the evening hanging out with their family and friends. And every evening around 5 or 6pm, they look at the pile of work that’s still outstanding and realise it's not happening. Again!

But before you settle for another late night of takeaway’s and furious family members, think about this: many people actually do manage to have both fulfilling careers and fulfilling home lives. What do they know? From all of our interviews I've realised that these successful people adopt a few key tactics for shutting down their pc at the end of the day and leaving the office:

1. Realise you can leave before everything's done. In our rapid-fire age, email, requests for assistance, calls and meetings can fill all available space. If you aim to go home with a zero inbox, you will almost certainly never go home. Work will always be there and will take whatever time you give it. So give it less time. We all have a point of diminishing returns.

2. Split your hours. Leaving the office at 5pm doesn't mean you need to be done for the night. Try going home, spending time with your family or pursuing other personal projects, and then if you must work from home, fire up your laptop later in the evening for another hour or two. You'll probably be refreshed enough to solve problems that would have taken you until 8:30 if you'd stayed put.

3. Do a 4pm triage. If the to-do list for the day that you created first thing has been too ambitious, you'll probably realise, by mid-afternoon, that it can't all happen by 5pm. So at 4pm, go through and rank the most important tasks. If you knew that the electricity was going to go off in your office at 5pm, rendering more work impossible, what would you do before then? Do those things. Then stop. Pick up the to-do list again when you do your evening session or better still, the next morning. Who knows, maybe some of the problems will have solved themselves in the night!

If you have some better thoughts and ideas on how to ensure that you’re not stuck in the office until midnight, the team at Chesterton Gray is always keen to hear from you.

Wednesday, 19 October 2011

Want to be a great communicator? Use plain English

For most professional people there comes a point in their lives when, sooner or later, their boss will take them aside and advise them that at the next meeting or business conference they’ll be making a presentation on....

After all, you can’t get very far in your career without learning to present. Well, the same is true of speaking and writing.

And if you work with and listen to enough successful executives and other business leaders, you’ll find that, with rare exception, they use plain English and cut to the chase. Think of Sir John Harvey-Jones as a classic example. That means no jargon, no beating around the bush, no padding and no flowery or big words.

Sounds great, doesn’t it? Well, here’s the catch. For some odd reason, most people seem to have great difficulty being direct when they communicate.

When I first started working in sales I’d just come from working in a warehouse I couldn’t write or speak to save my own life. The first time I had to make a presentation, I was so terrified by my lack of experience that I nearly did a runner. The only thing that saved me was I was only given twenty minutes notice over lunch and my boss never left my side.

But, I worked for a big company and saw a number of very good practiced speakers who made it look easy and that’s where I learned two things:

1) Ditch all the flowery composition and big words they taught us in school, and
2) Get your message across as crisply, as clearly, and in as few words as possible.

Now I appreciate that that’s easy to say but harder to do. So here are 10 tips to help you succeed in business by learning to speak and write in plain English:
1. Be direct with your point or position. Say what you mean and mean what you say. Don’t over-think or over-complicate it.
2. People will remember the first and last thing you say or write. Long rambling laundry lists are worthless.
3. Communicate economically, as if you have to pay for every word. Your audience is actually paying with their precious time and share of mind.
4. Words come from your mouth and fingers, but wisdom and inspiration come from inside you. Dig deep.
5. People are more likely to remember things you tell with stories and humour.
6. When you fumble around, it usually means you’re trying to come up with some way to spin what you want to say.
7. People connect more with genuine feelings than intelligent logic. People may learn from ideas but by and large they follow people.
8. It’s a proven fact that people do business with those they feel comfortable with and trust. They judge that, in a large part, on how you speak and write.
9. Communication is bidirectional, not a one-sided data-dump. Remember, you give a little to get a little.
10. Don’t over-rehearse or over-edit. Where to draw the line comes with time and experience. Anyone who has ever had to be best man/woman can tell you all about that one!

So now hopefully you are a little more prepared for that next occasion when your boss taps you on the shoulder and asks you to be their key note speaker.

As ever, comments, thoughts and suggestions are welcomed by the team at www.chestertongray.com

Friday, 7 October 2011

5 Things you should never say in a job interview

Sometimes it feels as though I’m stuck in Groundhog Day where everyday, or an event, is a repeat of a previous one. Earlier this week I overheard a colleague having to explain a few basic interviews techniques to a candidate who has changed jobs several times before but who plainly felt the need for guidance and reassurance.

We all know that job interviews are never easy and they’re especially stressful when opportunities are so few and far between, as they are at the moment with the European economy going through its travails.

When you have at last secured an interview, the single most important thing you can do is prepare and practice, by doing both a run-through with a savvy friend, and then doing a self-review. This practice should help settle your nerves and help you work on weaknesses. So, on the back of some surreptitious eavesdropping here are 5 things never to say to the line or recruiting manager:

1. Something they’ve heard a million times before
Some people just love interviewing others and spurring them to be creative and compelling in their answers. Others ask the same dull questions they’ve been asking for years. Whether your interviewer is inspiring or barely conscious, you’ll need to come up with new answers to what are likely old questions. Never be cliché. For instance, don’t tell the interviewer you are a people person. Prepare and practice your talking points prior, and you’ll be less likely to rely on stock answers.

2. A request for any kind of concessions
You can’t do overtime because your children’s day care finishes at 5. You’d like to work from home part-time because you have a new puppy. You need an ergonomically-sound mouse and phone set-up. You’re not so into working on weekends, holidays, or your birthday. Especially in a first interview, you want them to want you — badly. Once they do, you can then ask for what you want, which includes specific questions about salary, benefits, or holiday time.

3. Anything that shows you’re over or under ambitious
Inevitably you will be asked the question “Where do you see yourself in 5 years?” A question which can make certain candidates answer too honestly (”I have no idea!”) or show their true colours (”Hopefully, in your job…haha…”). Helping you find your true passion isn’t really their problem, and the fact that you want to advance ASAP can also raise concerns that you’ll jump ship quickly.

4. Anything negative
You probably know better than to criticise your former boss. But you should be positive throughout the interview process. Don’t be negative about anything including your previous office, your old company’s personnel policies, traffic on the way to the interview, or the weather. That said, there are certain times to be constructively critical of your former corporation as well as the company with which you’re interviewing. The key is constructive input. What can you do to improve their situation with your skills and experience, instead of merely mocking it?

5. That you have no weaknesses
Yes, the question “What is your biggest weakness?” is incredibly annoying, boring, and irritating (see “Something they’ve heard a million times before,” above). But asserting that you are a perfect human being isn’t the answer either. That way you certainly won’t come across as credible if you say that you have no weaknesses. Ideally you should talk about a real weakness that is not central to the position that you are seeking and show how you have overcome that weakness. This will help the employer see you as a three-dimensional potential employee, instead of as a two-dimensional resume.

I truly don’t believe that any of the above is ground breaking news to the majority of job seekers, but equally it never does any harm to refresh one’s knowledge before you find yourself in the one interview situation that you didn’t want to be in.

As ever, thoughts and input more than welcome.
www.chestertongray.com

Wednesday, 31 August 2011

4 Reasons your CV will be replaced by your online profile in the future

The last few years has seen the rise and rise of social and business networking sites. Putting aside for one moment Facebook, there is a plethora of business sites that you might have been advised to look at. If I’ve lost you already and you weren’t aware of these sites (really?) then here is a very small list, in no particular order of preference, to start with: LinkedIn; Viadeo; Xing; Plaxo; BraveNewTalent. So, the real question is; how important is your online presence in your career these days? I would suggest that it is more important than you might think.

A number of “expert” surveys on both sides of the Atlantic are predicting that CV’s will fall by the wayside while your online presence takes over your career. Here are a few reasons taken from these surveys as to why they believe this will happen:

Today’s job hunting strategies are mostly online. Gone are the days of looking in the newspaper or applying in-person for job openings. Consider how reduced are the broad sheets Sunday appointment pages compared to a few years ago. Today’s job seekers are spending most of their time and effort networking online, searching company websites, and participating in web communities — and that will only increase in the next few years.

Everyone needs to be ready for a job transition at all times. Now that the days of landing a “traditional” job with stability, benefits, and tenure are gone, candidates need to be ready for a transition at any time. Maintaining an online profile on professional networking sites is more logical than creating a new CV every few months, because it allows for immediate changes and is visible to your entire network.

A recent article in Forbes commented: “By building your online presence, employers can find you and thus you have more opportunities. If you don’t have an online presence, you won’t appear to be relevant and you will be passed over for more savvy applicants that have visibility. You need to be creative in your job search by developing your own product, eBook, viral video, or personal advertisement. Finally, you need to treat your life as one giant networking event, and meet as many people in your field as you can.”

Entrepreneurship is becoming the choice profession for many job candidates. The state of a number of the European economies has seen a rise in redundancies and with little opportunity for some job seekers; many have resorted to setting up their own business or to freelancing opportunities to support themselves. In order to be successful in their new venture, they are realising the importance of a strong online presence and network in order to make their new business successful.

CV’s don’t convey passion or personality. With today’s technology, a job seeker can do a better job at selling themselves through a professional portfolio website or networking profile than a traditional CV. An employer has the opportunity to get to know that candidate in more depth through these online tools than a traditional recruitment process.

There is a natural proviso that goes along with any online presence that hasn’t changed from a traditional CV and that is how you present yourself, what you say about yourself and any images that you choose to post. Whilst I’m sure that you will all maintain the utmost professionalism on the business networking sites, my colleagues and I have seen far too many candidate profiles and pictures on sites such as Facebook that would embarrass their parents and should definitely never ever see the light of day.

If you would like to talk with any of us about creating an online presence and the networking sites then please don’t hesitate to do so at www.chestertongray.com



Monday, 22 August 2011

Networking Advice for People Who Hate Networking

I’ve been to a pretty diverse selection of networking events, from breakfast meetings to one held (only) in the corridors between offices and I know from a number of these that a lot of people dread networking events. Too often, they end up standing in a corner, chatting aimlessly with people they already know.

It seems to me that I receive an email invitation to yet another one almost every day. So are they a waste of your time? Yes if you don’t utilise them properly. No, if you’re strategic in your approach, you can actually gain new contacts, and even clients, from networking.

I don’t believe that there are many groundbreaking tips that that haven’t been mentioned by one expert or another, but here are five tips that I’ve collated for people who hate networking:

1. Make people come to you. There’s automatically a power imbalance when you approach someone and say, “I really wanted to meet you.” So why not turn the tables? Take a leadership role in your business or your organisation (Chamber of Commerce, trade association, women’s business network). That way, you wield the power because you dole out invitations to speakers - and everyone always wants to meet the person in charge.

2. Set a numerical goal. Rather than chat to the same old people as you did at the last networking meeting, vow that you’ll talk to at least three people you don’t know. That concrete goal will remind you of the point of attending – to meet some new contacts – and it will help push you out of your comfort zone, so you don’t spend most of the night chatting with old friends.

3. Get their card. I know that some people measure their networking success by the number of business cards they give out. But the fact is no one is going to keep your card safely tucked away until the need arises. You’re lucky if it actually makes it past the bin that evening. You simply can’t rely on other people to remember you, or even email you their contact info, regardless of whether they promise to do so. You need to collect their card - because only you can be counted on to retain their contact information.

4. Follow up. This is where many or even most people blow it. Despite a great initial conversation, they never take any steps to keep in touch, and so a year later the person no longer remembers them. Make it a point during your conversation to identify something that you both have in common that will allow you to keep a relationship alive, even as a casual one. Maybe it’s a shared music or sport passion, or perhaps a business challenge and you promise to send them an article that you read about how to solve it. However you do it, make sure to stay in touch.

5. Be realistic. There are really very few people who leave a networking event with a new contract in hand. Initially that shouldn’t be your goal, because a relationship developed that quickly is quite often shallow and easy to break. Your aim should be to meet interesting people whom you can get to know and then - eventually - turn into good, long-term clients.

And that starts with making the effort to introduce yourself - and of course stay in touch.

Wednesday, 3 August 2011

What the successful people do before breakfast.

Some weeks ago when I was eating a bowl of cereal and flicking between the news channels I saw a (brief) snippet of an interview about city high flyers getting into the office before the rest of the world wakes and I wondered if their time really was that much more effective than anyone else’s.

Don’t get me wrong, I appreciate that mornings are a mad-cap time in many households. Everyone’s so focused on getting out the door that you can easily lose track of just how much time is passing. A little bit of web research has shown that there appears to be a gap of roughly 90 minutes or more between when people wake up and when they start the commute or school run. That would be fine if the time was used intentionally, but I suspect that far too often it isn’t.

The most productive people, however, realise that 90 minutes, 120 minutes or more is a long time to lose track of on a busy weekday. Add that time up over a week and we are talking about a significant chunk of a day lost. If you feel like you don’t have time for personal priorities later in the day, why not try using your mornings? Streamline breakfast, personal care and your children’s routines. I canvassed a few friends and colleagues for thoughts and these were the four most common suggestions with what to do with 30-60 minutes of morning time:

1. Play, read, or talk with your children. Mornings can be great quality time, especially if you have little kids who go to bed before or soon after you get home at night, but wake up at the crack of dawn. Set an alarm on your watch, put away the iPhone, and spend a relaxed half an hour reading stories or doing projects with them.

2. Exercise. You shower in the morning anyway, so why not get sweaty first? Trade off mornings with your partner on who goes out and runs and who stays home with the kids. Or, if your kids are older (or you don’t have any) work out together and make it a very healthy morning date. As a runner I know that I prefer to run before the heat of the day and certainly feel more up for the day if I do so.

3. Indulge your creative side. Lots of people would like to resurrect a creative hobby like painting, photography, scrapbooking, writing, even practicing an instrument. What if you went to bed a little earlier three times a week? Skip that last TV show or those last emails and get up a little earlier the next morning to put in some time at you’re your hobby before the day runs away from you.

4. Think. There are endless professional business consultants out there who will tell you that strategic thinking time is incredibly important for seizing control of our lives. Spend 30 minutes in the morning pondering what you want to do with your time. You could also use this time to pray or read a different business magazine, to meditate or write a journal or a blog!

All of these will help you start the day in a much better place than if everyone’s running around like chickens with their heads cut off.

If you do decide to adopt any of these, then why not drop me an email and let me know your thoughts? www.chestertongray.com

Wednesday, 27 July 2011

How burnt out are you??

Here we are in the middle of the last week in July, the schools have broken up, the sun is temporarily shining and across Europe our counterparts will be shutting up shop and decamping to their holiday homes. In Britain we don’t have that culture but in my world August is a dead month as the decision makers tend to have children and to use this time to take also go away.

Everyone that I seem to speak with mentions how much they are looking forward to the break and blames fatigue as one of the reasons that they’re in the state that they are.

Whether it’s due to the lingering recession, job insecurity, increased workload or other factors entirely, fatigue or job burnout is on the rise around the world.
Neither symptom is simply about being bored or disenchanted with your work. Instead it appears to be the result of prolonged work stress and is characterised by exhaustion, cynicism, a lower sense of accomplishment and severely reduced productivity. It is a widely accepted fact that burnout can also lead to increases in stress hormones, heart disease, and mental health issues like depression. There are plenty of studies on the web about the condition which have found that there are generally three types of burnout: frenetic, under-challenged, and worn-out.

In a recent study in the journal BMC Psychiatry, researchers identified the factors which can contribute to each type of burnout and suggested possible “cures.”

Frenetic burnout
• You work increasingly harder to the point of exhaustion and border on being a workaholic.
• The more hours you work, the more at risk you are of burnout.
• You are extremely involved and ambitious, and overload yourself to fulfil the demands of your job.
• You feel guilt about the idea of not achieving your ambitious goals and are often driven by this guilt.
• The Fix: Work on understanding the cause of your excessive ambition and your guilt, while reducing your personal involvement in work to satisfy personal needs.

Under-challenged burnout
• You have little to motivate you at work, and have to cope with monotonous and unstimulating conditions.
• This type of burnout is more common in men than women and in fields like administration and service personnel.
• You feel indifferent and bored and don’t experience any personal development in your job.
• You feel cynical, because you’ve lost interest in their work.
• The fix: Understand the disenchantment caused by feeling trapped in a job that bores you. Look for ways to renew your interest in your personal development at work.

Worn-out burnout
• You have been in the same organisation for many years – the more you’re there, the greater your risk, but being in one place more than four years can trigger it.
• You give up when faced with stress or lack of gratification.
• You don’t have any control over the results of your work and no recognition, which leads you to neglect your responsibilities.
• You have a somewhat passive coping style and may become less productive, which can lead to feelings of guilt.
• This type of burnout can be buffered if you have a college degree, a stable relationship and children.
• The Fix: Work through your feelings of despair and your passive coping style, and seek out a social support network at work to help you become more motivated.

The summer holiday always acts as a catalyst for individuals to get away from those stresses and strains and to re-evaluate what they want from their career and work life balance. We inevitably see an increase in assignments in the post summer holiday, matched by candidates who are more eager to discuss opportunities than they might have been earlier in the year.

If you’re away over the next few weeks, then I’ll take this opportunity to wish you a happy and relaxing holiday and hope that you return ready to face the autumn with renewed vigour.

However, if you are one of those who has re-evaluated their career options whilst lying on a beach somewhere, then please feel free to contact one of the Directors at http://www.chestertongray.com

Wednesday, 20 July 2011

Should I resign?

Most of the time when we meet candidates it is for a specific assignment that we have approached them about, rather than for a “chat” and yet although the majority would ostensibly claim that they are happy in their roles we are surprisingly frequently asked this question. After a little probing it tends to transpire that in fact they’re not very happy in their current job because it doesn't seem like there is much opportunity for movement or promotion at the company.

Whatever you do don't start clearing your desk just yet – at least not before you've fully evaluated your current situation. You should determine if the problem is really with the job and the company or whether there's something else at play such as your energy level or dissatisfaction with other areas of your life.

Changing companies or roles may not be enough to make you happy. There are a number of important questions you'll want to ask yourself. For example: Have you explored all of your options at the company? Have you taken the time to fully evaluate your development and career path with your manager? Could there be other non-work areas affecting your level of engagement and fulfilment? What do you like and not like about your current situation? What do you want in your career moving forward?

Even if you already know the answers to these questions and still feel like you're ready for a move, there's no need to rush. Start by contacting people in your various networks to explore what opportunities exist and consider making a strategic move. If you want to explore another kind of work, it may be wise to stay put for a time while you evaluate your next steps.

It is equally important to evaluate what you can offer a new company. Take a hard look at your “brand”, professional reputation and any other qualities and skills you bring to the job. If you can, forget for a moment that you are a company employee and instead picture yourself as a "business-of-one,” Businesses who decide to 'fire' a client that gives them the majority of their income must make sure they have a strong brand or reputation they can market, know their ideal target audience and the best way to reach them, and be certain there is enough of a demand for their services.

Now you should identify at least 25 companies where you would want to work and ensure that they employ people with your types of skills. Then you should try to network with individuals who have been hired at these companies to see if they can shed some light on what is valued by the organisation and the best way to get considered for a position. Networking often leads to learning about 'unpublished' jobs. If you can't or are unwilling to do these steps, then you're not ready to move on. Over the years most of us here have seen too many people jump out of a bad job and into a worse one.

Naturally we would very seldom advise any candidate to resign without having a new role to go to, unless there were significant mitigating circumstances.

If you would like to chat over your career options then please feel free to contact one of the team at www.chestertongray.com

Thursday, 30 June 2011

Write a Covering Letter that Gets Noticed

The subject of this blog isn’t new and it follows on from my last one about how to speed up your job search. And what I’m about to say has been said many times before, but as ever it all bears repeating. Most of our team who sift through covering letters all agree that far too many are just boring, vague or ineffective. Those go straight into the bin.

So what does a covering letter need to get noticed? Here are 8 tips from the team:

1. Sell yourself. A covering letter is a sales pitch. All of us who believe in something important are selling – be it a proposition, an idea, or maybe ourselves. This, by the way, doesn’t mean you steal credit–just that you emphasise your achievements.

2. Demonstrate interest in the job. Sounds obvious doesn’t it? But so many people don’t bother to do homework on either the company or the role for which they are applying. Reference something about what you have learned in your covering letter. This is where you can tailor the needs of the company/role to the expertise that you offer.

3. Address it to the right person! Every day we receive covering letters addressed to the wrong person and even to people who don’t work for our firm. The letter has been cut & pasted from one to someone else in a different firm. Sloppy and insulting.

4. Be declarative. A good covering letter is a page. Get to the point quickly, telling us what you’ve accomplished. “This is what I have accomplished…”

5. Omit the conditional. Avoid statements such as, “As conditions warranted..,” or “Given the circumstances…” Conditionals detract from the power of your message. Drop them.

6. Avoid the passive voice. Using the passive voice makes you sound like a bystander. Instead of “Our effort was led by me,” write, “I led our effort.” Remember, you are the initiator.

7. Proof it. Take it from us: don’t click send until you have a trusted friend or your spouse read your letter several times to check for clarity – did you mean to say that? — and typos – Oops!

8. Be humble. This is a caveat to the first item on this list. You are pitching yourself but remember that as a leader you achieve good results through the efforts of others. It is always good to mention how you work well with and through others.

Good luck and good letter writing. Your next job may depend upon it… but of course you already know that. If you would like to discuss how to write a CV or covering letter, please feel free to contact one of the team at www.chestertongray.com

Tuesday, 21 June 2011

7 Ways to Speed Up Your Job Search

I’ve been in recruitment now for more years than I care to remember and try not to admit to, and I never cease to be surprised by how many times my colleagues and I are still asked many of the same questions that we were asked fifteen or more years ago. Sure, technology has moved many of the processes on and has eased the application process but there are still many of the same issues that candidates face.

So, not only is the job search often frustrating, but it also becomes intensely time consuming. Many candidates who are out of work end up looking for several months before an interview opportunity finally materialises.

How can you speed up the process and land your ideal job in less time? Here are a few ways that my colleagues and I believe that candidates can speed up their job search:
• Use trusted job search engines and networking sites. Looking for opportunities via job aggregators can lead you to postings by the actual company and not a third party. You can also sign up for alerts so you don’t miss any important opportunities. Many networking sites work the same way—someone who works for the company (or knows someone who does) often posts the job opportunity in a group or on a message board.
• Start blogging regularly. Creating and maintaining a blog helps to position yourself as a thought leader in your industry. It’s also a great way to increase your visibility and broaden your network.
• Increase your visibility online and offline. There are many things you can be doing to increase your visibility. Blogging, mentioned above, is a prime example. You should also consider attending networking events, conferences, association meetings, Twitter chats, workshops, and webinars. All of these can help you gain more skills and knowledge about your field while meeting people who may be able to help boost your job search.
• Talk with a career coach. A lot of people are unsure of how to properly go about job searching—and it’s no surprise, as many of us were never formally taught how to job search. A career coach can help you navigate the world of the job hunt and give you tips and advice on how to market yourself properly. If you’re unsure of what makes you unique among the other candidates, they can help you identify that as well. We have many close links with coaches who have helped candidates reappraise themselves and move from a trough of inactivity to a successful interview. Talking of which….
• Be well prepared for your interview. In this tough job market, one of the worst things you can do to yourself is get an interview and show up unprepared. You need to know how you’ll answer the traditional interview questions and what experiences you want to highlight for the hiring manager in your answers. You also need to know as much as possible about the company, its culture, and how you’ll fit into it all.
• Volunteer your time at a local non-profit organisation. Volunteering is a great way to fill gaps in your resume, gain valuable skills, and meet new people. It’s also fulfilling to be using your skills to help a local community group and a great way to keep busy while job hunting.
• Optimise your CV and online profiles. Keywords are an essential part of the job search today. Recruiters like us and hiring managers are looking for a specific candidate and often find that person through searching several keywords or key phrases. These are often shared in the job description—so make sure that your online profiles and resume align with the job you’re applying for.

Keep your CV short, that’s ideally three pages or less, and pertinent. Despite the many articles out there on how to write a CV we still receive many that are well over ten pages and I’m afraid that most are dropped straight into the on-line re-cycle bin because we receive over 250 CV’s a week and simply don’t have time to read that much information and do the rest of our assignment tasks!

If you apply these basic principles when you are looking for a new job, then you will significantly improve your prospects. We can offer further tips and guidance to candidates on their job search so please feel free to call me or my colleagues for an informal discussion.

Thursday, 9 June 2011

The Easiest Way to Get a Raise and Promotion

If, for some reason, you need any urging to become more aggressive about your career and financial future, a recent study from Accenture should provide it. The study was designed to figure out how satisfied men and women are at their jobs, and what they plan to do about it. But buried within the results are some eye-opening statistics about who gets a pay rise or promotion–and why.

Accenture surveyed 3,400 professionals at medium and large-sized companies in 29 countries. Some 500 of those people were in the U.S. Respondents were split evenly between men and women and between three age groups: Generation Y, Generation X, and Baby Boomers.

According to the survey, only 43% of people are satisfied with their jobs. Why are the rest so glum? The leading reason, cited by 45 percent of people overall but by 52 percent of those in Generation Y, is that they’re underpaid. That’s not completely shocking, given that the survey also found that in the U.S., only 44% of women and 48% of men say they have ever asked for or negotiated a pay increase.

What happens when people do ask for a rise? In the overwhelming majority of cases, people who ask for a rise are at least thrown a bone. And in a significant number of cases, employees who do ask for a pay rise actually get more money than they were expecting.

Here’s how it breaks down:
• Some 25% of people said they got more money than they were expecting
• An additional 38% said they got the rise that they were expecting
• 17% got more money, but not as much as they were hoping for
• 5% did not get a rise, but they did get some other type of incentive
• Only 15% got nothing

To summarise that: Of those who asked for a raise, 85% at least got something. Some 63% got at least as much as they asked for.

So why don’t more people ask?

Another big reason people said they were dissatisfied with their jobs was lack of opportunity for growth, mentioned by 34% of people. (Another 25% said they were tired or burned out, which should be its own wake-up call to employers.)

Yet only 28% of U.S. women say they have ever asked for a promotion and only 39% of men have asked either. Of course, there are cases where employees badger for a well-deserved promotion for years and never get anything. But perhaps more often, people who believe they are underappreciated or stuck in their jobs should just ask for the job they want.

According to the report, here’s what happened to those who did ask for a promotion:
• 17% got a new role, and it was a better one than they’d hoped to land
• 42% got the role they asked for.
In other words, 59% of people who asked for a promotion got one. Things didn’t go badly for the other 41%, either:
• 10% got a new role, but not the one they asked for, and not one that was a clear promotion
• 10% of the time, nothing happened.
• 5% of those who asked for a promotion got new responsibilities instead. Even that’s not so bad. While it may sound like these people just got more work dumped on them, among U.S. survey respondents, 47% of people said that taking on new responsibilities had helped move their career forward.

I think that it would be an interesting comparison if Accenture carried out the same survey in the UK and whether the percentages would be similar.

When we interview candidates one of the things that we are always looking for is whether their motive is simply to get a job offer and then go back to their own company and to use it as a bargaining tool, so if you look at it from our perspective it would make our life easier if candidates took the initiative and asked for a promotion or a pay rise.

Fortunately we have very rarely been through the offer as a bargaining tool scenario, but if you’ve never asked for a promotion or a rise, why not?